Dealership Experience
2 yrs, 6 mos
217 Reviews
Write a Review217 Reviews of Kasey Collins
August 26, 2025
The experience was pretty good was treated well all needs were met outstanding service and quality were met outstanding service and quality More
Other Employees Tagged: GARY RUTH, Daniel Albert, Brant Gamble, Chandler Carey, Marcus Jenkins , Thomas Flores, Alva Ramos
August 24, 2025
Bad service. Bad salesman. No call backs. Vehicle damage. Predatory sales on repairs. Thats why i sold my vehicle Bad salesman. No call backs. Vehicle damage. Predatory sales on repairs. Thats why i sold my vehicle More
Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Frank Seitz, Steven Browder, Brant Gamble
August 22, 2025
Regular maintenance items are taken care of fairly quickly. However if it goes beyond that they are slow. Communication about status on your vehicle is also lacking. quickly. However if it goes beyond that they are slow. Communication about status on your vehicle is also lacking. More
Other Employees Tagged: GARY RUTH
August 20, 2025
Great, professional, courteous and timely service, came and pickup the vehicle as well provide a courtesy rental. and pickup the vehicle as well provide a courtesy rental. More
Other Employees Tagged: Megan Barham
August 18, 2025
Friendly staff with quick turnaround times. Included a shuttle to and from work. Enjoyed the experience. Included a shuttle to and from work. Enjoyed the experience. More
Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder
August 14, 2025
Great service writer, Kasey Collins, getting actual repair done not so much. Have not had any issues with maintenance service appointments, but repairing a rattle in second row seat on new vehicle was repair done not so much. Have not had any issues with maintenance service appointments, but repairing a rattle in second row seat on new vehicle was not very efficient, and if it had not been for the valet service delivering loaners and our vehicle it was have been extremely inconvenient. More
Other Employees Tagged: Daniel Albert
August 13, 2025
very nice employees, and treat you with respect. Would recommend this dealership to anyone who asked. Would recommend this dealership to anyone who asked. More
Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder
August 10, 2025
This dealership was friendly, professional and showed genuine interest in our comfort and concerns. Their service was very detailed and explained everything regarding the car and service. genuine interest in our comfort and concerns. Their service was very detailed and explained everything regarding the car and service. More
Other Employees Tagged: GARY RUTH, Megan Barham, Frank Seitz, Steven Browder , Hannah Kinley
August 03, 2025
I've gone here for 5+ years. Overall, its been a mixed bag. Getting through their construction period was horrible. Now at least that part is done. But every single time I take Overall, its been a mixed bag. Getting through their construction period was horrible. Now at least that part is done. But every single time I take my 2021 vehicle in for oil change/tire rotation, they want to upsell me on all these "recommended" services. Every time. Usually totaling hundreds of dollars. Most recently, they said my serpentine belt could use replacing. (Not that it was worn or damaged, just because I was over 60K miles.) Now, a trusted local shop quoted me just shy of $200 for the job, using OEM belt (which they said was approx $40-45). This Hyundai service center? Quoted me $505.00 (and the belt itself was "approx $175)!!!!!!!!!!!!!! COME ON. Makes me wonder how many other times I blindly trusted their judgement and got ripped off. At least the employees are always nice and professional. More
Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder

