Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins | Page 19

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
233 Reviews

Dealership Experience

2 yrs, 10 mos

4.4

233 Reviews

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233 Reviews of Kasey Collins

January 10, 2025

Dealership Rating
Employee Rating

This is the third time I've had engine oil inside of my car. There was also brake fluid on the windshield. Someone did text asking how my visit went, but never responded back. More

by shawncline94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hannah

Jan 15, 2025

Tulsa Hyundai responded

Thank you for taking a moment to share your experience, Shawn. We apologize for getting oil in your car. Our service drive manager has called and left a voicemail. At your convenience please call or text us and we will help make this right for you.

January 09, 2025

Dealership Rating
Employee Rating

The dealer is really great with notices and communication. Also I really like getting my car washed More

by kitty.morel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Tulsa Hyundai responded

Thank you, Kitty! We're happy to hear you appreciate our communication and the car wash. We’re always here to keep your experience great!

January 06, 2025

Dealership Rating
Employee Rating

Always a pleasant experience, clean and well presented and all employees very engaging and polite! More

by WKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Wasson

Jan 08, 2025

Tulsa Hyundai responded

Thank you, WKAMP! We're thrilled to hear you consistently have a pleasant experience with us. Your kind words mean a lot, and we appreciate your support. See you next time! 😊🚗

January 04, 2025

Dealership Rating
Employee Rating

Kasey's followup was excellent. The fact my brand new car had a major issue that they couldn't handle promptly is another issue. More

by jbmoore43
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Tulsa Hyundai responded

We sincerely apologize for the major issue with your brand new car and for not being able to resolve it promptly. We will work hard to address the issue as quickly as possible and ensure your experience moving forward is much smoother. Thank you for your understanding.

January 02, 2025

Dealership Rating
Employee Rating

I have had the absolute worst experience with this dealership, which began on the sales side and has unfortunately persisted on the service side as well. There seems to be no pride in work, nor qualit More

by Thiemsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Megan Barham, Daniel Albert, Frank Seitz , I do not recall the original salesman’s name, nor the F&I guy, but both would be rate <1.

Jan 09, 2025

Tulsa Hyundai responded

We sincerely apologize for your experience, as it falls far short of the service and accountability you deserve. A senior team member will contact you promptly to address your concerns and work toward a resolution.

December 31, 2024

Dealership Rating
Employee Rating

Very clean and nice area I could get work done while I waited. Everyone also very nice and helpful, More

by david.belcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Jan 02, 2025

Tulsa Hyundai responded

Thank you for your feedback, David! We're glad to hear you enjoyed the clean and comfortable area while waiting, and that our team was helpful. We appreciate your visit and look forward to serving you again! 😊🚗

December 25, 2024

Dealership Rating
Employee Rating

Really good. The staff is excellent. They work reliably and quickly. We have never had any issues. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 26, 2024

Tulsa Hyundai responded

Thank you, Paul! We're so glad to hear that you've consistently had a great experience with our staff. We appreciate your trust and look forward to continuing to serve you!

December 22, 2024

Dealership Rating
Employee Rating

The people are always courteous and helpful. My car runs well and I’m sure everything has been well taken care of after it’s serviced. That’s why I drive as far as I do. More

by REBAG2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 26, 2024

Tulsa Hyundai responded

Thank you for your kind words! We're so glad to hear that you consistently have a positive experience with us. Your trust and loyalty mean a lot, and we're grateful for the opportunity to take care of your vehicle!

December 19, 2024

Dealership Rating
Employee Rating

The people who took my car in for service were very courteous and helpful. After having my car washed, the attendant said that it is obvious that I like my car and take great care of it. More

by FAMCCALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 20, 2024

Tulsa Hyundai responded

Thank you for your kind feedback! We're glad to hear our team provided courteous and helpful service. It’s wonderful to see the care you put into your vehicle—it truly shows! We look forward to assisting you again.

December 19, 2024

Dealership Rating
Employee Rating

Absolutely great service! That is all that I have to say about the current question. More

by deenatimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 20, 2024

Tulsa Hyundai responded

Thank you for your kind words! We’re so glad to hear you had a great experience. We appreciate your feedback!

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