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Karmala Sutton
Refer Me
65 Reviews
Dealership Experience
10 yrs, 8 mos
Industry Experience
13 yrs, 2 mos
65 Reviews
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65 Reviews of Karmala Sutton
November 19, 2024
I was very pleased to get the deal for Honda. But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to chang But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to change oil. It seems to me that they are not honest. Other than that. I am no more to complain. More
by tlungkara
Verified CustomerOther Employees Tagged: Melissa Wilson, Mike Semik, Amos Longanecker, Anthony Rodriguez, Melanie Friedrich , I don’t remember any of these mames
June 21, 2024
Misdiagnosed my vehicle, thankfully I got a 2nd opinion. Wanted me to pay $500, for parts that didn't need repair, and covered under warranty. Wanted me to pay $500, for parts that didn't need repair, and covered under warranty. More
by Classy
Other Employees Tagged: Joe Valente , Cory Wilson
June 15, 2024
Very efficient and taking our wishes seriously. We were very happy with the care that was shown us. We were very happy with the care that was shown us. More
by drpisarik
Other Employees Tagged: Melissa Wilson, Randy Wilson, Mike Semik, Amos Longanecker
May 21, 2024
Rodney was very professional and explained everything to my satisfaction. I would recommend Kenosha Honda. my satisfaction. I would recommend Kenosha Honda. More
by gwsmithup
Other Employees Tagged: Melissa Wilson, Amos Longanecker, Rodney Porter
January 31, 2024
Horrible customer service. Would rate them a zero if I could. Purchased a 2023 Honda CR-V with 5700 miles on it. The windshield had what looked like a dead bug on it. Didn’t th Would rate them a zero if I could. Purchased a 2023 Honda CR-V with 5700 miles on it. The windshield had what looked like a dead bug on it. Didn’t think much about it until it rained and used the wipers. Well said big didn’t come off. After further investigation it turned out to be a chip in the windshield. Emailed the dealer along with a picture of the chip. She said she would pass it along to the management team. A week later and another email to Nate, one of the managers and finally got a call from Mousa not the next day but another week later. He told me he would have Amy from service call and set up a time to have the chip filled along with a Diamon Fusion coating applied. Well waited another week and Amy never called. I called her. She said she didn’t have a work order for my vehicle. She was going to talk with Mousa about the work order. Waited another week. Nothing. Emailed Mousa AND Markala the dealer manager and STILL NOTHING. No phone call back, no email, nothing. I wouldn’t recommend Honda of Kenosha to my worst enemy. I guess they don’t care if they have a happy customer or not. So very disappointed!!! More
by tbrighteyes
Other Employees Tagged: Mousa Abuhassan
November 13, 2023
Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. understand the customers. I have not taken my vehicle anywhere else.. More
by eddiependelsales44
Other Employees Tagged: Melissa Wilson, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz
October 30, 2023
Great service advisor and have a great experience at the dealership. Very happy with the both of them. dealership. Very happy with the both of them. More
by dsecler760
Other Employees Tagged: Melissa Wilson, Mike Semik, Amos Longanecker, Rodney Porter, Kevin Zatz
October 09, 2023
Always a great experience staff is friendly and helpful, clean environment and great coffee. So thank you clean environment and great coffee. So thank you More
by scott.schmanski
Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz , JEREMIAH ROSE
October 04, 2023
Service center is a drag to get through. Very slow. I used to have the car serviced there but after an issue I had re oil constantly going down with no remedy I decided to go to a local ser Very slow. I used to have the car serviced there but after an issue I had re oil constantly going down with no remedy I decided to go to a local service center. I felt the staff there was totally unconcerned about my problem. There shouldn’t be a problem with a new car using too much oil. On top of that they were considerably higher on oil changes More
by Marilyn1943
September 25, 2023
Dealership able to answer question I had and is still willing to help me with more. willing to help me with more. More
by cweyrauch54
Other Employees Tagged: Amos Longanecker , Ritchie
