Karmala Sutton

They did a great job just wish they told me I would have to wait 3 hours to wait 3 hours More

by BRANDONKINKELAAR Verified Customer Verified Customer

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I like the friendliness of all the staff. They explained what is being done to your car when you bring it in and how long it will take. They explained what is being done to your car when you bring it in and how long it will take. More

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We get our 2015 van from you . And love it .I was so bad it got totalled out in a crash.thank you. And love it .I was so bad it got totalled out in a crash.thank you. More

by KENGANDY1957 Verified Customer Verified Customer

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I was very pleased to get the deal for Honda. But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to chang But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to change oil. It seems to me that they are not honest. Other than that. I am no more to complain. More

by tlungkara Verified Customer Verified Customer

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Misdiagnosed my vehicle, thankfully I got a 2nd opinion. Wanted me to pay $500, for parts that didn't need repair, and covered under warranty. Wanted me to pay $500, for parts that didn't need repair, and covered under warranty. More

by Classy Verified Customer Verified Customer

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Very efficient and taking our wishes seriously. We were very happy with the care that was shown us. We were very happy with the care that was shown us. More

by drpisarik Verified Customer Verified Customer

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Rodney was very professional and explained everything to my satisfaction. I would recommend Kenosha Honda. my satisfaction. I would recommend Kenosha Honda. More

by gwsmithup Verified Customer Verified Customer

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Horrible customer service. Would rate them a zero if I could. Purchased a 2023 Honda CR-V with 5700 miles on it. The windshield had what looked like a dead bug on it. Didn’t th Would rate them a zero if I could. Purchased a 2023 Honda CR-V with 5700 miles on it. The windshield had what looked like a dead bug on it. Didn’t think much about it until it rained and used the wipers. Well said big didn’t come off. After further investigation it turned out to be a chip in the windshield. Emailed the dealer along with a picture of the chip. She said she would pass it along to the management team. A week later and another email to Nate, one of the managers and finally got a call from Mousa not the next day but another week later. He told me he would have Amy from service call and set up a time to have the chip filled along with a Diamon Fusion coating applied. Well waited another week and Amy never called. I called her. She said she didn’t have a work order for my vehicle. She was going to talk with Mousa about the work order. Waited another week. Nothing. Emailed Mousa AND Markala the dealer manager and STILL NOTHING. No phone call back, no email, nothing. I wouldn’t recommend Honda of Kenosha to my worst enemy. I guess they don’t care if they have a happy customer or not. So very disappointed!!! More

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Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44 Verified Customer Verified Customer

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Great service advisor and have a great experience at the dealership. Very happy with the both of them. dealership. Very happy with the both of them. More

by dsecler760 Verified Customer Verified Customer

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