Karmala Sutton
Karmala Sutton at Honda of Kenosha
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Karmala Sutton

Dealer Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.1
64 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

12 yrs, 9 mos

4.1

64 Reviews

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64 Reviews of Karmala Sutton

June 15, 2024

Dealership Rating
Employee Rating

Very efficient and taking our wishes seriously. We were very happy with the care that was shown us. More

by drpisarik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2024

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Melissa, Randy, and our team appreciate your business and hope to see you again soon!

May 21, 2024

Dealership Rating
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Rodney was very professional and explained everything to my satisfaction. I would recommend Kenosha Honda. More

by gwsmithup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 09, 2024

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Employee Rating

Great trade in experience and great value for the money. Service since purchase has been excellent More

by msmolinski15
Recommend Dealer
Yes
Mar 10, 2024

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha!

Mar 11, 2024

msmolinski15 responded

Just tellin' the truth !!

January 30, 2024

Dealership Rating
Employee Rating

Horrible customer service. Would rate them a zero if I could. Purchased a 2023 Honda CR-V with 5700 miles on it. The windshield had what looked like a dead bug on it. Didn’t th More

by tbrighteyes
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mousa Abuhassan

Feb 03, 2024

Honda of Kenosha responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 13, 2023

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Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Honda of Kenosha responded

Thank you for your business and this review, Eddie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2023

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Great service advisor and have a great experience at the dealership. Very happy with the both of them. More

by dsecler760
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Workmanship
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Recommend Dealer
Yes
Oct 31, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

October 09, 2023

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Always a great experience staff is friendly and helpful, clean environment and great coffee. So thank you More

by scott.schmanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 04, 2023

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Service center is a drag to get through. Very slow. I used to have the car serviced there but after an issue I had re oil constantly going down with no remedy I decided to go to a local ser More

by Marilyn1943
Recommend Dealer
No
Oct 08, 2023

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2023

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Dealership able to answer question I had and is still willing to help me with more. More

by cweyrauch54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker , Ritchie

Sep 26, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2023

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Employee Rating

Thank you for your kind service am happy good and kind people that I was dealing with Stan More

by stans3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker, JEREMIAH ROSE

Sep 24, 2023

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

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