Karl Christ
Karl Christ at Wellesley Volkswagen

Karl Christ | Page 35

Service Consultant

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

Contact Me
4.9
584 Reviews
4.9

584 Reviews

Write a Review

584 Reviews of Karl Christ

October 06, 2023

Dealership Rating
Employee Rating

I brought my Beetle Convertible in for service. Everything about the experience was great - from booking the appointment, to dropping it off, to being kept informed during the day and to picking t More

by JEANNE.GARAFALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci , Bob Berfield, Samantha Briody

October 03, 2023

Dealership Rating
Employee Rating

I just completed my fourth consecutive car deal with Wellesley VW. I continue to work with Andreas Becker (Sales) and their team due to complete transparency start to finish. I also believe Wellesley More

by Guth52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andreas Becker, Drew Ricci , Bob Berfield, Samantha Briody

October 02, 2023

Dealership Rating
Employee Rating

Great customer service, positive attitude and excellent work! I would definitely return for service or sales, as I bought my car here as well. More

by jamaal.g.lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2023

Dealership Rating
Employee Rating

Great service, timely and thorough. Samantha is friendly, helpful and knowledgeable. Would definitely recommend dealership! More

by HEIDi MCALLISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci , Samantha Briody

September 18, 2023

Dealership Rating
Employee Rating

People be aware-CHEATERS! !!: truth in advertising is NOT practiced here. An oil change special for $89.99 turned out to be $145.43 after a 2.5-hour wait! More

by gatelev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 26, 2023

gatelev responded

Thanks for your phone call earlier today and offer to mend the wrong. I accept the apology and your offer to mail me the check for the difference.

September 18, 2023

Dealership Rating
Employee Rating

People be aware-CHEATERS! !!: truth in advertising is NOT practiced here. An oil change special for $89.99 turned out to be $145.43 after a 2.5-hour wait! More

by gatelev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 26, 2023

Wellesley Volkswagen responded

Thank you for speaking to me on the phone and allowing me to resolve this matter.

September 15, 2023

Dealership Rating
Employee Rating

The Service department are Liars, thieves and cynics. Easy to blame others. Bad gas!! it’s the beat argument. More

by ROGERIOPAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Drew Ricci , Bob Berfield, Samantha Briody

Sep 15, 2023

Wellesley Volkswagen responded

Mr. Padilla, It is ironic you make these claims about us. Each & every other visit with us has been fully covered with no expense out of pocket to you. Though half our staff had no interaction with you, you chose to include & personally attack all of our characters. That is not a customer in which we will ever chose to have here. Regarding your appointment; this was our third-attempt to rid your vehicle of a reoccurring Check Engine Light - both attempts were covered through Warranty I might add. We decided it was best to reach out to the Engineers at Volkswagen for some further input into our investigations. What THEY recommended & in which we absolutely agreed was in need of performing; was a manual decarb of the intake valves. The reason be is due to the multiple, sporadic misfires at idle. Unfortunately, per Volkswagens Guidelines, a manual decarb of intake valves is NOT a covered component. Your issue lies with Volkswagen, not Wellesley Volkswagen. We can only do what we can, and in that do our best for every customer to help ensure their vehicles get back on the road in a timely manner with quality repairs that follow. I'd be more than happy to discuss this matter further or provide you with VW of Americas Warranty Guidelines Policy and/or phone number to express your concerns with customer care. Other than that, we will not allow false allegations to be made against us and will not tolerate slander to any of our employees. I hope your next dealership provides a better quality of service. All the best, Drew Ricci Assistant Service Manager (781) 992-5455 dricci@wellesleyvw.com

September 11, 2023

Dealership Rating
Employee Rating

Great service as always. I’m very pleased with the service at Wellesley VW. We will be back. More

by DKBUCKLEY719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2023

Dealership Rating
Employee Rating

Not only do they provide excellent service, but they are also a good team of individuals. Always nice to see their smiles! More

by MASAHITO SUGAWARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci , Samantha Briody, Heather at the reception

September 03, 2023

Dealership Rating
Employee Rating

I have always enjoyed great service at this dealership. I highly recommend Wellesley Volkswagen and will continue to do business with them. More

by MROWEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci , Samantha Briody

...
35
...

Dealership Inventory (174 Vehicles)

used 2024 Honda Accord car, priced at $24,494
2024 Honda Accord
used
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Volkswagen Atlas car
2026 Volkswagen Atlas
new
Avocado Green Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $26,045
2026 Volkswagen Jetta
new
Monument Gray exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car
2026 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Golf GTI car, priced at $42,382
2026 Volkswagen Golf GTI
new
Moonstone Gray exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $34,144
2026 Volkswagen Tiguan
new
Deep Black Pearl Effect exterior
Unknown
All-wheel Drive