Karl Christ | Page 23

Very accommodating and & professional. Great service to address a problem. Clearly explained work to be done . Great service to address a problem. Clearly explained work to be done . More

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Thorough and efficient service. My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as we My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as well. More

by hpironti Verified Customer Verified Customer

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Friendly and timely service. Clean shop. great check in and check out process value for money. Clean shop. great check in and check out process value for money. More

by ivanakrpan Verified Customer Verified Customer

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Very polite people. Very knowledgeable people. Work was done on time and at the agreed upon cost. Very knowledgeable people. Work was done on time and at the agreed upon cost. More

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Great customer service! Was given helpful information about our warranty and covered services, and we received quality prompt service for our car. Was given helpful information about our warranty and covered services, and we received quality prompt service for our car. More

by Rebecca Verified Customer Verified Customer

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Drew is the goat of service. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. More

by DYLAN.FLAHERTY Verified Customer Verified Customer

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I couldn’t have had a better experience than the one I had with Wellesley VW. I had an issue with a turbocharger that had gone bad and was totally unaware of the PZEV warranty. The lady on my initial phon had with Wellesley VW. I had an issue with a turbocharger that had gone bad and was totally unaware of the PZEV warranty. The lady on my initial phone call informed me about it,, which was very nice of her. Then Drew and Karl were both extremely professional and kind with me. When I returned to get the car I was stunned that I had had this major repair done at no charge. This also speaks to the professionalism of VW as a company, to provide this warranty when they know they have a part that wasn’t as good as it could’ve been. Karl and Drew provided an Uber ride for me from and then back to the dealership. Just an overall fantastic experience — from the lady who first took my call, (I’m blanking on her name, unfortunately) and then Karl and Drew. They get my highest endorsement and rating possible. And even though I didn’t meet them, I want to thank the mechanics who worked on my car. More

by mickeyhank Verified Customer Verified Customer

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Karl is great. he took time to explain all our options and made the process easy. he took time to explain all our options and made the process easy. More

by JEFFEBERLE Verified Customer Verified Customer

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We had brake work done and they lost the lock key for the wheels. I went to have our wife winter tires installed and they wanted to change me 200 dollars to cut the wheel lock off. Why should we be charged wheels. I went to have our wife winter tires installed and they wanted to change me 200 dollars to cut the wheel lock off. Why should we be charged for the dealership error? More

by AUSTINJNAGLE Verified Customer Verified Customer

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Karl went above and beyond in helping me. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. More

by KaliP Verified Customer Verified Customer

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