Karl Christ | Page 21

I signed up for a different service package but was forced to accept a package that I didn't want. It was twice as expensive and took twice as long. Karl Christ did not listen to what I wanted and kept forced to accept a package that I didn't want. It was twice as expensive and took twice as long. Karl Christ did not listen to what I wanted and kept calling me "dear." I am a tenured MIT professor and I am not anyone's "dear." This is 2024 and women should be treated with respect. Also, I have been asking Service to fix the cell phone number associated with this account for over a decade with zero success. More

by cdrennan Verified Customer Verified Customer

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Great and timely communication about what needs to be done and how much it will cost and generally an efficient and professional service. done and how much it will cost and generally an efficient and professional service. More

by theclaughtons Verified Customer Verified Customer

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Outstanding customer service! Alisha was pleasant and assisted me with all the attention and care🙏🏾 Alisha was pleasant and assisted me with all the attention and care🙏🏾 More

by hericpax11 Verified Customer Verified Customer

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Karl, Tom and Drew were fantastic and relentless in addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the st addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the status of repairs. Overall, very impressed with the quality of work, level of detail and excellent customer service I was afforded. More

by TJ.STORE Verified Customer Verified Customer

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Always courteous and prompt and very much keep you in the loop. Dealership is very clean and they always take the time to explain any issues. loop. Dealership is very clean and they always take the time to explain any issues. More

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It is always a pleasure to deal with Drew, Heather and the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them t the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them to everyone I meet who owns a VW More

by M.FLANIGAN2 Verified Customer Verified Customer

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Service team is very friendly and helpful. They take the time to explain everything that is going to be done during the service process. They take the time to explain everything that is going to be done during the service process. More

by cmaguire12 Verified Customer Verified Customer

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Life cannot be perfect. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. More

by fer.range Verified Customer Verified Customer

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The service center staff is always pleasant and efficient. They usually have my car ready before they said it would be. efficient. They usually have my car ready before they said it would be. More

by DEB23 Verified Customer Verified Customer

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Excellent service on my car. Polite, thorough and kept me informed about when the car would be ready. Polite, thorough and kept me informed about when the car would be ready. More

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