Karissa Tome

I'm having transmission trouble and every time I bring it in to get it fixed they just run a diagnostic and change a spark plug. I can't afford to keep replacing the coils while the real problem is with tran in to get it fixed they just run a diagnostic and change a spark plug. I can't afford to keep replacing the coils while the real problem is with transmission or deeper. More

by martinzakery2 Verified Customer Verified Customer

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Karissa is always very knowledgeable, informative and wonderful to work with. She is very pleasant and always goes above and beyond. wonderful to work with. She is very pleasant and always goes above and beyond. More

by adfgriffith Verified Customer Verified Customer

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The employees in the service dept are helpful and friendly. The sales dept does not want to help you get the car you want, so I bought mine from Thornhill. friendly. The sales dept does not want to help you get the car you want, so I bought mine from Thornhill. More

by lisaathome69 Verified Customer Verified Customer

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Quick service & informative during the process Good customer service & easy access to facility customer service & easy access to facility More

by pjcasto2 Verified Customer Verified Customer

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It always takes way longer than it should, in my opinion Oil change places can do it in 10 minutes. I'm always there for at least 90 minutes Oil change places can do it in 10 minutes. I'm always there for at least 90 minutes More

by HAYLEYDEWALDER Verified Customer Verified Customer

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Victory Toyota is the best dealership I have ever dealt with in my 62 years on this earth. Thank You!!!! with in my 62 years on this earth. Thank You!!!! More

by Edward.baker Verified Customer Verified Customer

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I had an average customer service experience compared to Mike Calvert Houston toyota service dealership but I will still give it another try for my oil change and toyota service here in Victory Toyota Charl Mike Calvert Houston toyota service dealership but I will still give it another try for my oil change and toyota service here in Victory Toyota Charleston More

by Aron Gil Agapito Verified Customer Verified Customer

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Reliable, did as they said, timely manner and I loved the shuttle service. That made getting my car serviced so much better and easier. shuttle service. That made getting my car serviced so much better and easier. More

by Melissajohnson1975 Verified Customer Verified Customer

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Karissa was exceptionally hospitable and helpful. I had my new born with me and she went out of her way to make my experience painless, even with details as little as waiting to open the garage door I had my new born with me and she went out of her way to make my experience painless, even with details as little as waiting to open the garage door as to avoid waking the baby. She’s a rockstar! The service was also quick and as promised. More

by AMBERWALL91 Verified Customer Verified Customer

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I depend on Victory Toyota to care for service on my car which I purchased there. They are efficient and the quality of service is always great. They treat customers well. which I purchased there. They are efficient and the quality of service is always great. They treat customers well. More

by JANPARK81940 Verified Customer Verified Customer

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