Eric Monk
Eric Monk at Victory Toyota Charleston

Eric Monk

Assistant Service Manager

Victory Toyota Charleston

1905 Patrick Street Plaza
Charleston, WV 25387

Contact Me
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rated
4 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

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rated

4 Reviews

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4 Reviews of Eric Monk

September 19, 2026

Dealership Rating
Employee Rating

Always easy to deal with. They keep me posted on progress and do great work. More

by ANGIE.KING1001
Recommend Dealer
Yes

Other Employees Tagged: Eric Monk

Sep 20, 2026

Victory Toyota Charleston responded

Your note about our progress updates and how straightforward the process felt highlights the clear communication our service team aims for. Hearing that the service on your Toyota 4Runner met your needs means a lot to our service team. Mike Holbert mike.holbert@victorytoyota.com

September 13, 2026

Dealership Rating
Employee Rating

Eric was great. I came in for a tire rotation. He said it was gonna be an hour and 45 minute wait.. I was going to leave but he said he would get me in and out since More

by blueduckie008
Recommend Dealer
Yes

Other Employees Tagged: Eric Monk

Sep 13, 2026

Victory Toyota Charleston responded

Our service team is pleased Eric could complete the tire rotation on your Corolla Cross in about an hour. Knowing our speedy service met your needs means a lot to us. Mike Holbert mike.holbert@victorytoyota.com

August 26, 2026

Dealership Rating
Employee Rating

I had a great experience, I had actually sent my husband because I had such a bad experience buying a Hyuandai from another Charleston dealership, but Sam was amazing and he really made sure I was comfortab More

by CEIRRAJANAI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2026

Victory Toyota Charleston responded

Your note about Sam ensuring you felt at ease during the purchase of your Toyota Corolla Cross really shows what our sales team aims to deliver. Your positive feedback and five-star rating mean a great deal to our team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

April 22, 2026

Dealership Rating
Employee Rating

I’m very pleased with Victory Toyota. They go over your vehicle every time you bring it in for service. They let you know what needs immediate attention along with a cost estimate. Eric M More

by HAYHAY41
Recommend Dealer
Yes
Apr 22, 2026

Victory Toyota Charleston responded

Thank you for letting us know how pleased you are with our thorough inspections and transparent cost estimates for your Toyota service. Eric is glad to have kept you informed about timing and charges, and we appreciate your trust in our service. Mike Holbert General Manager mike.holbert@victorytoyota.com

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