Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Karissa Tome

Overview Reviews (28) Inventory (161)

Contact Me

View All Employees

< View All Employees

Karissa Tome

Karissa Tome | Page 3

Service Advisor

Victory Toyota Charleston

1905 Patrick Street Plaza
Charleston, WV 25387

Contact Me

4.9

28 Reviews

Overview Reviews (28) Inventory (161)

4.9

28 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Karissa Tome

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

28 Reviews of Karissa Tome

April 10, 2026

Dealership Rating

Employee Rating

It was great visit. I recommend anybody come to victory Toyota. And nice staff and staff knowledgeable about what’s going on with your vehicle. I recommend anybody come to victory Toyota. And nice staff and staff knowledgeable about what’s going on with your vehicle. More

by CDUNLAP221

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 10, 2026 -

Victory Toyota Charleston responded

We’re delighted to hear you had a great visit and appreciate your recommendation. Thank you for acknowledging our team’s knowledge about your Toyota. We look forward to assisting you again in the future. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 05, 2026

Dealership Rating

Employee Rating

Service people very friendly and nice and always helpful and nice and friendly to everyone in the office and nice and friendly to everyone in the office More

by RCESKEW

Verified Customer

Recommend Dealer

Yes

Apr 05, 2026 -

Victory Toyota Charleston responded

It’s wonderful to hear that our service team consistently provided friendly and helpful support during your visits. Thank you for trusting us with your Toyota. We look forward to supporting you with any future service needs. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 30, 2026

Dealership Rating

Employee Rating

Very friendly atmosphere and was quick Was detailed in the service being done and made me comfortable the service being done and made me comfortable More

by DAVID.HOOD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Karissa Tome

Mar 31, 2026 -

Victory Toyota Charleston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 30, 2026

Dealership Rating

Employee Rating

Youre a crappy dealership now. Took away Veterans discount AND raised service prices. Plus cant finish this survey unless i say i was here for sale of new or used car…???? Whats u Took away Veterans discount AND raised service prices. Plus cant finish this survey unless i say i was here for sale of new or used car…???? Whats up with that? I was here for car maintenance. I will not be returning. More

by CAROLGIRL1963

Verified Customer

Recommend Dealer

Mar 31, 2026 -

Victory Toyota Charleston responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 28, 2026

Dealership Rating

Employee Rating

I am impressed with the service I received. I would like to thank Rob for being kind enough to show the new Rav 4 to me. We had a nice conversation about the new ones. I would like to thank Rob for being kind enough to show the new Rav 4 to me. We had a nice conversation about the new ones. More

by DMSFRAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Karissa Tome

Mar 28, 2026 -

Victory Toyota Charleston responded

Thanks for sharing how impressed you were with our Toyota service team. Karissa is glad you enjoyed exploring the new RAV4. We appreciate you trusting us with your Toyota RAV4 and look forward to your next visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 09, 2026

Dealership Rating

Employee Rating

Had a problem finding my information about my warranty in the computer but I took my original paperwork in to the dealership. The problem got solved and I got my car repaired. the computer but I took my original paperwork in to the dealership. The problem got solved and I got my car repaired. More

by OSSIEBA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Karissa Tome

Mar 09, 2026 -

Victory Toyota Charleston responded

We’re glad that bringing your original warranty paperwork allowed us to locate your coverage details and complete repairs on your Toyota. Karissa is happy we could get you back on the road quickly. Thanks for the five-star rating and for trusting us with your service visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 08, 2026

Dealership Rating

Employee Rating

Good dealership and always very helpful and courteous . Would recommend a good place to buy a vehicle Would recommend a good place to buy a vehicle More

by CSISTARR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Tucker, Mike Holbert

Mar 09, 2026 -

Victory Toyota Charleston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Victory Toyota Charleston are glad to have you as a customer. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 08, 2026

Dealership Rating

Employee Rating

Always great service and communication The video walkthrough with the mechanic is top notch Great service walkthrough with the mechanic is top notch Great service More

by MEBQUEENBEE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Karissa Tome

Mar 08, 2026 -

Victory Toyota Charleston responded

Karissa is glad the video walkthrough and clear communication made your Toyota RAV4 Hybrid service a smooth experience. We appreciate your five-star feedback and look forward to assisting you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

Dealership Inventory (161 Vehicles)

2026 Toyota Sequoia | new

$85,668

2026 Toyota Sequoia

new

Gray exterior

Automatic

Four-wheel Drive

$85,668

View Vehicle Details

View Details

2024 Honda CR-V Hybrid | used

$34,395

2024 Honda CR-V Hybrid

used

Platinum White Pearl exterior

Automatic

All-wheel Drive

$34,395

View Vehicle Details

View Details

2022 Toyota Highlander | used

$33,995

2022 Toyota Highlander

used

Midnight Black Metallic exterior

Automatic

All-wheel Drive

$33,995

View Vehicle Details

View Details

2025 Ford F-150 | used

$61,728

2025 Ford F-150

used

Space White Metallic exterior

Automatic

Four-wheel Drive

$61,728

View Vehicle Details

View Details

2024 Toyota Camry | used

$24,502

2024 Toyota Camry

used

Ice Cap exterior

Automatic

Front-wheel Drive

$24,502

View Vehicle Details

View Details

2022 Ford Bronco | used

$33,593

2022 Ford Bronco

used

Shadow Black exterior

Automatic

Four-wheel Drive

$33,593

View Vehicle Details

View Details

View All Inventory