Karina Gomez
Karina Gomez at Val Ward Cadillac Inc

Karina Gomez

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Karina Gomez

December 15, 2024

Dealership Rating
Employee Rating

excellent service from Karina Gomez very polite and friendly went out of her was very know More

by IATHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

December 15, 2024

Dealership Rating
Employee Rating

Service was excellent from Karina Gomez. Thanks for the careful attention to details and speed. More

by caddyats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2024

Dealership Rating
Employee Rating

My advisor kept me well informed and the work performed was as expected. Always a good visit at this dealership. Lots of good people! More

by ICANRACE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be supportive during your experience here at Val Ward Cadillac, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

Dealership Rating
Employee Rating

The Staff were friendly, knowledgeable and met my needs. It had a very nice waiting room. Great coffee was offered while I waited. More

by peejay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

Dealership Rating
Employee Rating

Dan Flynn is the best employee at Val Ward during my past 40 year experience. More

by GAWOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

November 04, 2024

Dealership Rating
Employee Rating

The assistance of the customer service dept was helpful and appreciated, but the cost of the repair was absurd.. I don’t necessarily blame Val Ward Cadillac, but they didn’t seem to mind the abusive pricin More

by CBYRNE9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 01, 2024

Dealership Rating
Employee Rating

All staff member treated my visit with the upmost importance. Treated my vehicle like it was their own. More

by dczoschke
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bonnie - 5 stars !!!!

Nov 05, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 26, 2024

Dealership Rating
Employee Rating

You sold me a 3 yr old Cadillac w a bad battery which I had to replace for $550 in Maine last summer & tires that weren’t safe. Thx for replacing the tires for no charge. I appreciate Jamie & his service. More

by dhonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Val Ward Cadillac Inc responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2024

Dealership Rating
Employee Rating

They kept me up to date and was able to drive the loaner. Really appreciate the service department and Karina! More

by NIC_TRACEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

October 03, 2024

Dealership Rating
Employee Rating

Service advisor, Karina, was very knowledgeable, professional and made the experience less stressful! Thank you More

by kaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you're ever in need of more help, please let us know!

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