Karina Gomez
Karina Gomez at Val Ward Cadillac Inc

Karina Gomez

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of Karina Gomez

September 07, 2025

Dealership Rating
Employee Rating

Had my XT4 in for service and was most impressed with Karina in service. She handled the issues that needed to be addressed with professionalism and kept me appraised of the status every step of the way. More

by bechvala
Service Price Transparency
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Recommend Dealer
Yes

September 05, 2025

Dealership Rating
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Karina is fantastic! !!! She keeps you informed and lets you know exactly what things cost. She is the best. More

by CJOHNSON62351
Service Price Transparency
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Recommend Dealer
Yes

August 28, 2025

Dealership Rating
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I was very pleased with the service and attrntion. that was provided by all of the people More

by PEFER
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2025

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Easy to deal with- excellent 1st service experience. I’ll be back for another vehicle when the time comes. More

by RMS48375
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

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Employee Rating

2025 Cadillac Lyriq sent me notifications to service driver assist system. All cameras and safety features stopped working. Also there was intermittent static on the infotainment system. I was able t More

by Jerry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez

Jul 14, 2025

Val Ward Cadillac Inc responded

Jerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

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Employee Rating

They were waiting for me, took care of me immediately, and answered all my questions. Also gave me a loaner while they fixed my car More

by giovantage
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch, Dave McKinney

Jul 16, 2025

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

July 07, 2025

Dealership Rating
Employee Rating

They did good in advising the issue was a low battery, if problem persists they will exchange battery in the field. Thank you very much More

by AWOLFSDEN
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

July 05, 2025

Dealership Rating
Employee Rating

Best dealership to work with! They provide a friendly and professional experience from sales to service department. More

by ENOSTRAND82
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch, Dave McKinney

Jul 10, 2025

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

July 05, 2025

Dealership Rating
Employee Rating

Fast and great quality service any time we are there. They take care about everything and go above and beyond More

by Markus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Val Ward Cadillac Inc responded

Markus, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

July 05, 2025

Dealership Rating
Employee Rating

I was told to come right away when I called to say my tire needed air. What a relief! Tires were replaced and my car was serviced at the same time. I’m so grateful to be treated so well on the spur of th More

by EILEENB195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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