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Karen Pattison
Karen Pattison at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Karen Pattison | Page 14

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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
168 Reviews
5.0

168 Reviews

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168 Reviews of Karen Pattison

February 21, 2024

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Employee Rating

This dealership is always willing to listen and get your needs taken care of. They are up front and honest about rental/loaner availiability. My sales team even takes the time to follow up with the servic More

by telli.ervin
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Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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Feb 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Telli, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

February 15, 2024

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Karen made the buying experience seamless. Pleasure to work with and very thorough in going over the vehicle after the sale was done. Will be back to shop with again! More

by bgatlin0
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Recommend Dealer
Yes
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Feb 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this great review! Karen is truly an exceptional employee and I appreciate her for giving you a great experience. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2024

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I bought my first Terrain with the help of Karen Pattison in 2012. I came back to her five years after and after that I acquired three more Terrains. Buying a vehicle with Karen's help has been a very good e More

by n.carreras17
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Recommend Dealer
Yes
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Feb 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Karen’s sales excellence is always consistent, and I’m glad your experience with her supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 20, 2024

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By far the best vehicle buying experience I have had. Karen and the staff I worked with at James Woods were fantastic. More

by acochran05
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Recommend Dealer
Yes
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Jan 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 19, 2024

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I’ve always had great service at James woods in Decatur. And when it’s time to buy a new vehicle they are on top of the game.. More

by mpalmer2268
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Recommend Dealer
Yes
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Jan 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 18, 2024

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Excellent staff provides a very relaxed and professional atmosphere. All of the service advisors work to make sure everything has been taken care of. More

by superbee7777777
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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Jan 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 18, 2024

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James Wood had a lot of choices and Karen made the whole process so much easier! More

by Big Mike
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Yes
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Jan 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 13, 2024

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Made the whole process as smooth as possible. Could not have been better. I’m sending others up there and my wife’s next vehicle will come from there More

by gn1019
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Recommend Dealer
Yes
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Jan 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2024

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Outstanding customer service and sales! Karen went above and beyond as always to make sure I got the best deal and fit for my company's needs. Thank you again!! More

by bryanh70
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Recommend Dealer
Yes
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Jan 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Karen were able to help find the perfect vehicle for your company. We would love to work with you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 31, 2023

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The buying experience from this dealership was the best I have ever experienced! From the sales person to the finance guy all was a very pleasant experience!! More

by wyattsheetmetal
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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