Karen Pattison
Karen Pattison at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Karen Pattison | Page 14

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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
172 Reviews
5.0

172 Reviews

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172 Reviews of Karen Pattison

March 06, 2024

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Employee Rating

This is the 4th vehicle we have bought from Karen Pattison at James Wood Motors. I have been a Ford truck man all my life but bought my first new GMC truck last week primarily because of the trust I More

by Carson West
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this remarkable feedback, Carson. We appreciate your comments and are happy to hear that Karen was able to meet your needs. At James Wood Chevrolet Buick GMC Decatur, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 01, 2024

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The best dealership i have worked with in north texas, very responsive and polite staff More

by jrzingg
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Landon East, Tyler Mayfield , Misty Dyson, Eric White

Mar 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 26, 2024

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Best experience ever in purchasing a vehicle. Fast, Easy, and no surprises. Great team in place for dealership. More

by jeff.james
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jeff, I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 23, 2024

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Employee Rating

Karen Pattison was extremely helpful and attentive. The entire process from ordering the vehicle to delivery was seamless and very professionally handled. I highly recommend her to anyone looking for a More

by jlk5406
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose James Wood Chevrolet Buick GMC Decatur as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 21, 2024

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Employee Rating

This dealership is always willing to listen and get your needs taken care of. They are up front and honest about rental/loaner availiability. My sales team even takes the time to follow up with the servic More

by telli.ervin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

Feb 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Telli, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

February 15, 2024

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Employee Rating

Karen made the buying experience seamless. Pleasure to work with and very thorough in going over the vehicle after the sale was done. Will be back to shop with again! More

by bgatlin0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this great review! Karen is truly an exceptional employee and I appreciate her for giving you a great experience. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2024

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Employee Rating

I bought my first Terrain with the help of Karen Pattison in 2012. I came back to her five years after and after that I acquired three more Terrains. Buying a vehicle with Karen's help has been a very good e More

by n.carreras17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Karen’s sales excellence is always consistent, and I’m glad your experience with her supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 20, 2024

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Employee Rating

By far the best vehicle buying experience I have had. Karen and the staff I worked with at James Woods were fantastic. More

by acochran05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 19, 2024

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Employee Rating

I’ve always had great service at James woods in Decatur. And when it’s time to buy a new vehicle they are on top of the game.. More

by mpalmer2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 18, 2024

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Employee Rating

Excellent staff provides a very relaxed and professional atmosphere. All of the service advisors work to make sure everything has been taken care of. More

by superbee7777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

Jan 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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