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Kaitlin Fields
Refer Me
57 Reviews
Kaitlin joined Casey in February of 2019. She is certified in Child Education and her hobbies include crafting, basketball, and event planning.
Read moreDealership Experience
6 yrs, 2 mos
Industry Experience
6 yrs, 2 mos
57 Reviews
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57 Reviews of Kaitlin Fields
March 02, 2025
Drove 90 minutes to find out car was not even there and another hr waiting to find out this information. I had already spent 2 days explaining to the sales person that I did not want to waste my time going another hr waiting to find out this information. I had already spent 2 days explaining to the sales person that I did not want to waste my time going there if the deal would not be reached. Especially since I didn’t not want to put extra miles on current ride and waste a night after working a 10 hrs shift driving only for a deal not to be made. I was assured car was there and deal was reached but it was not and that was not cool. Horrible, horrible experience. Unprofessional sales team as sales rep was working 3 deals and 3 different desks and just all over the place. I went with a dealer out of state and got better service over the phone and documents were sent to me to fill out and send back. Do better. More
by Riley
September 16, 2024
Everyone was very friendly! I had a great experience, Kaitlin took really good care of me! I had a great experience, Kaitlin took really good care of me! More
by Shania McCracken
Other Employees Tagged: James Barnes
May 25, 2024
Amazing customer service! Very punctual, informative, and helpful. Always making sure I know everything I need to know! Very punctual, informative, and helpful. Always making sure I know everything I need to know! More
by anh081402
Other Employees Tagged: Charles Archer, James Barnes, Jermont Davis , Quentin Reyes
November 27, 2023
Down to earth, knowledgeable, understanding, and committed to the process! would definitely recommend him for your service! committed to the process! would definitely recommend him for your service! More
by Jus M.E.
Other Employees Tagged: Charles Archer , Nick Schmierer
July 29, 2023
The staff especially Kaitlin were amazing friendly hardworking and informative about everything they made the process fun. hardworking and informative about everything they made the process fun. More
by tavazier
Other Employees Tagged: James Barnes
November 03, 2022
Very great customer service. Very educated financial adviser (able to teach me something about finances I didn't already know). Very educated financial adviser (able to teach me something about finances I didn't already know). More
by marquesrider
Other Employees Tagged: Jacob Martinez F. , Hugh Mitchener
November 02, 2022
Perks with the vehicle are great got a great deal for the vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day w vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day with check in hand, tags and titles would be completed but it was not. So we arrive at 12:30am & we didn’t leave until 2pm, once the admin completed the tags and title paperwork. Lastly, I didn’t think the approach of trying to sell me a higher protection on my vehicle after I handed the check over to complete my payment was inappropriate. I did receive a dependable vehicle and I appreciate Casey Kia providing this for me. However, the information stated above left me with an unpleasant experience hospitality wise. More
by Ahliyahg
Other Employees Tagged: James Barnes , Hugh Mitchener
June 13, 2022
“Kate” approached me with her bubbling personality. She had a big smile, and looked me directly in the eyes, “ How are you today?” I knew she would give me the attention I needed . Within a few moments She had a big smile, and looked me directly in the eyes, “ How are you today?” I knew she would give me the attention I needed . Within a few moments we were looking at vehicles that I wanted to see. Not what they wanted me to buy. All said and done I purchased 2 vehicles that day. Kate was professional in every way. Staying over an hour past closing to make sure I was getting all I wanted. The entire group is friendly and welcoming without being pushy. I will return when I’m ready to trade. Kate is an asset to Casey. Don’t let her go. The headhunters will be waiting. Well done Kate. Keep your smile . Us customers need that. More
by rbenner3669
Other Employees Tagged: Albert “AJ” Jackson, Hugh Mitchener
June 11, 2022
We had an excellent experience purchasing our vehicle. Charles made it simple and got us what we wanted. Charles made it simple and got us what we wanted. More
by apluim19
Other Employees Tagged: Charles Archer, James Barnes , Albert “AJ” Jackson, Shannon Lavender
February 05, 2022
I am second time buyer from Casey Kia. Kaitlin Fields is AMAZING! She knew how to get exactly what I asked for and more! All of the staff there is very friendly and wants to make the purchase of your vehicl AMAZING! She knew how to get exactly what I asked for and more! All of the staff there is very friendly and wants to make the purchase of your vehicle a smooth process for all! More
by chaselyntedder
Other Employees Tagged: Aaron McGiffin
Dealership Inventory (243 Vehicles)
2014 Chevrolet Equinox
used
Champagne Silver Metallic exterior
Automatic
Front-wheel Drive
