Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 18

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.9
295 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.9

295 Reviews

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295 Reviews of Kacie Greico

August 27, 2022

Dealership Rating
Employee Rating

Best dealer experience ever! This is a great dealership. The sales people, the management team and the finance team are all excellent. These people put the customer first. Th More

by JEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Richard LaRussa, Jammie Marcen, Bob Edwards , Ryan Cali, Kevin Cloud, Kevin Morrow, Andrew Weinberger,

Aug 29, 2022

Toyota of Scranton responded

Hi Jeff, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 26, 2022

Dealership Rating
Employee Rating

AJ Wallace is the man. He went above and beyond to help me out in service. More

by Ahmad Wasal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Toyota of Scranton responded

Ahmad Wasal, Thank you for taking the time to offer feedback on your recent service visit. I am thrilled AJ and Kacie were so helpful and all went well. Take care, Mary Jo Preno Vice President of Guest Experience

August 26, 2022

Dealership Rating
Employee Rating

Toyota of Scranton was a joy to work with as always. They were prompt efficient and extremely knowledgeable. More

by CRICHARDS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Tom Kirkpatrick, David Grieco, james Brown , Alan Aimer, Travis Langlois, Curt Manck, Kevin Morrow, Justyn Richards

Aug 29, 2022

Toyota of Scranton responded

CRICHARDS80, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 25, 2022

Dealership Rating
Employee Rating

The folks at TOS got me in an out way quicker than expected. The job was done and they did exactly what I came to have done. While I know the free multi-point inspection is standard, I did appreciate More

by LittleJoeCool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair

Aug 25, 2022

Toyota of Scranton responded

LittleJoeCool, Thank you for taking the time to let us know about your service visit. And thank you for your loyalty to our dealership. We value you as our customer and appreciate your business. We will see you at your next service stop. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 19, 2022

Dealership Rating
Employee Rating

My Service advisor, Kaci was fantastic! She made sure all my previous maintenance was recorded correctly in the system and noted at which mileage the next couple of maintenances should be p More

by PAULINE.PALKO
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 20, 2022

Toyota of Scranton responded

Pauline, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are thrilled you enjoyed working with Kacie. We will schedule you with Kacie for your future service visits. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

August 15, 2022

Dealership Rating
Employee Rating

the recall repair was completed within the proposed time frame and fully explained. the review of my truck for potential repairs was a plus and detected a issue that needed to be addressed and cost estimate More

by PSIDOREK
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair , Alan Aimer, Travis Langlois, Curt Manck, Kevin Morrow, Edward Rewt

Aug 15, 2022

Toyota of Scranton responded

PSIDOREK, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

July 22, 2022

Dealership Rating
Employee Rating

Very good service, as usual! There’s never been an issue, and if there were, I’m sure they’d make it right. More

by JRSHERIDAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Tom Kirkpatrick, David Grieco, james Brown , Alan Aimer, Travis Langlois, Curt Manck, Kevin Morrow

Jul 22, 2022

Toyota of Scranton responded

JRSHERIDAN3, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 21, 2022

Dealership Rating
Employee Rating

Excellent customer service. Very good communication. I would highly recommend their service department to anyone. Staff was courteous & helpful. More

by thebread1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Toyota of Scranton responded

thebread1, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 19, 2022

Dealership Rating
Employee Rating

Toyota of scranton is a good place and they have a good service. Very nice More

by YESILOVEGOD27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Jul 19, 2022

Toyota of Scranton responded

YESILOVEGOD27, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 11, 2022

Dealership Rating
Employee Rating

Cleanest professional dealer ever walked into, very knowledgeable staff. They even have small restaurant. Large lot with plenty to choose from More

by TURFRATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz , Ryan Cali

Jul 11, 2022

Toyota of Scranton responded

TURFRATT, Thank you for taking the time to share your feedback on your recent experience at our dealership. We are delighted you enjoy doing business with us...thanks so much Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

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