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Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 17

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.9
295 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.9

295 Reviews

Write a Review

295 Reviews of Kacie Greico

October 22, 2022

Dealership Rating
Employee Rating

Always a great experience abd always very simple when I get there. I never wait long and they are always very kind and helpful. More

by joseadames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 24, 2022

Toyota of Scranton responded

joseadames, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 21, 2022

Dealership Rating
Employee Rating

The 4 runner was in and out as anticipated. Friendly atmosphere and clean shop. Thanks More

by FRED.CLEVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Tom Kirkpatrick, james Brown, Christine Shean , Edward Rewt, Bernadine Welcome

Print
Oct 21, 2022

Toyota of Scranton responded

Hello Fred, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience

October 12, 2022

Dealership Rating
Employee Rating

would not go back lost my truck nobody even knew it was there until I called wondering why it took 2 days to rotate the tires and change the oil More

by dsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Oct 13, 2022

Toyota of Scranton responded

DSK, Please accept our apologies for our mistake. We have addressed this issue with our team so it will not happen again. We are sorry for the inconvenience this situation caused. Thank you, Mary Jo Preno Vice President of Guest Experience

October 10, 2022

Dealership Rating
Employee Rating

The service was great, they were polite and curious. I was more than satisfied with the service. More

by ANNABABE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 10, 2022

Toyota of Scranton responded

ANNABABE98, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience

September 26, 2022

Dealership Rating
Employee Rating

Great service! Kacie is friendly, the service was performed well and quickly, and the whole process is efficient. More

by gal5223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 27, 2022

Toyota of Scranton responded

gal5223, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are thrilled Kacie was so helpful and friendly. Thanks for letting us know! We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton

September 21, 2022

Dealership Rating
Employee Rating

They always do a great job. They keep you informed and go out of their way to make sure you have a great experience. More

by jmasters961
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Bernadine Welcome

Print
Sep 21, 2022

Toyota of Scranton responded

jmasters961, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

September 19, 2022

Dealership Rating
Employee Rating

Great advisor and service. My car is alway handled well. I really like coming to this location. Thank you More

by LRBBRADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 19, 2022

Toyota of Scranton responded

LRBBRADLEY, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 31, 2022

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. They had my car finished promptly and notified me as soon as it was ready. I can’t say enough good things about the dealer They are tops! More

by luvtoso
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Sep 01, 2022

Toyota of Scranton responded

luvtoso, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

August 29, 2022

Dealership Rating
Employee Rating

Excellent service every time at Toyota of Scranton. Very professional in their interaction with customers. More

by MVCRUCIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick

Print
Aug 29, 2022

Toyota of Scranton responded

MVCRUCIANI, Thank you for taking the time to let us know about your recent service visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 27, 2022

Dealership Rating
Employee Rating

I waited 5 hours to have my truck completely misdiagnosed. Very disappointed. Fixed it myself for a fraction of the cost. They will never see me again. Shame on you. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
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