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KEITH P MCKENNA

Overview Reviews (75)

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KEITH P MCKENNA

KEITH P MCKENNA | Page 7

Assistant Service Manager

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.9

75 Reviews

Overview Reviews (75)

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

SUSPENSION/ALIGNMENT/ENGINE/TRANSMISSION SPECIALIST

4.9

75 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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75 Reviews of KEITH P MCKENNA

November 16, 2023

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Called for an over due inspection. Gave me an appointment same day. Service writer Keith was understanding and had car done in 20 min. Service on my Tacoma has always been done in time Gave me an appointment same day. Service writer Keith was understanding and had car done in 20 min. Service on my Tacoma has always been done in timely fashion. They have a great service team. More

by dd6640

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Recommend Dealer

Yes

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Nov 16, 2023 -

Empire Toyota of Huntington responded

We appreciate you taking the time to leave Keith this wonderful review! We work hard to provide the top-notch assistance that you so much deserve, so we are glad it shows. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

November 03, 2023

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The worst experience ever. Stay far away. Move off long island and keep running forever Stay far away. Move off long island and keep running forever More

by kgoldberg88

Verified Customer

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Recommend Dealer

Other Employees Tagged: Javier Munoz, Kelly Henry, Larry Velasquez, Sunny Dalavai, Michelle Manzo, William Bonilla, Mayreli Ventura, Janine Leuthner, John Dilauro

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Nov 06, 2023 -

Empire Toyota of Huntington responded

We are truly sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration you may have encountered at our dealership. We take your feedback seriously, and we would appreciate the opportunity to understand the specific issues you faced and work towards resolving them. Please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

October 16, 2023

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Keith McKenna the service manager I dealt with was straightforward and explained everything to me in a concise manner.He was very professional and personable. straightforward and explained everything to me in a concise manner.He was very professional and personable. More

by Jjcerta

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Recommend Dealer

Yes

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Oct 17, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Keith this excellent feedback! We will be sure to pass along your kind words and compliments. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

October 16, 2023

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Professional. .knowledgeable .. answered all questions.. courteous …parked my car and drove it for me closer! .knowledgeable .. answered all questions.. courteous …parked my car and drove it for me closer! More

by Celiemac12

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Recommend Dealer

Yes

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Oct 16, 2023 -

Empire Toyota of Huntington responded

Thank you for this positive feedback. Your kind words mean a lot to us, and we can't wait to exceed your expectations every time you choose us.

September 26, 2023

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Employee Rating

Keith McKenna was your service rep who assisted me in repairs of my Camry. He was very thoughtful in explaining necessary repairs.especially those for safety reasons. He insisted having a driver take me repairs of my Camry. He was very thoughtful in explaining necessary repairs.especially those for safety reasons. He insisted having a driver take me home instead of waiting since parts had to Be ordered He kept me informed of delay in completion of repair as well as the next day when repairs were completed. More

by LIZVELENY

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Recommend Dealer

Yes

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Sep 27, 2023 -

Empire Toyota of Huntington responded

We highly appreciate you leaving Keith this wonderful review! It is a pleasure to hear he provided you with top-notch assistance on your recent service. Guest satisfaction is our top priority, and it's clear that Keith's dedication and concern for your needs played a significant role in making your experience a memorable one. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 26, 2023

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Consistency, quality, value and trust are the words that come to mind when servicing my Toyota at Empire of Huntington. come to mind when servicing my Toyota at Empire of Huntington. More

by Cack

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Recommend Dealer

Yes

Other Employees Tagged: Sunny Dalavai, Michelle Manzo

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Sep 27, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive feedback! It is an honor to have your confidence and loyalty. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

September 19, 2023

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Everything went smoothly. They dropped the car off at my house afterwards, which was ver helpful. They dropped the car off at my house afterwards, which was ver helpful. More

by grahummel1

Verified Customer

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Recommend Dealer

Yes

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Sep 19, 2023 -

Empire Toyota of Huntington responded

Thank you for choosing Empire Toyota of Huntington we greatly appreciate your positive review! Providing top notch service is always our goal here, and we are glad our efforts could meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you.

September 18, 2023

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I love Empire Toyota of Huntington cause when you get there, they assist you right away. I get great customer service!! I always get Keith McKenna from the service team. He is awesome. there, they assist you right away. I get great customer service!! I always get Keith McKenna from the service team. He is awesome. More

by Mariloulescouflair66

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Recommend Dealer

Yes

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Sep 19, 2023 -

Empire Toyota of Huntington responded

Thank you so much for leaving Keith this marvelous review! We are glad Keith took great care of you and your automotive needs. Our guests satisfaction is always our goal here at Empire Toyota of Huntington. We hope to continue serving you and your future automotive needs for many years to come.

September 13, 2023

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Keith McKenna gave me great service and the whole team there was very helpful in fixing everything. there was very helpful in fixing everything. More

by Claudiam

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Recommend Dealer

Yes

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Sep 13, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! We are so glad that Keith took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call!

September 11, 2023

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My service writer, Keith was terrific and your team is always excellent. I am happy. always excellent. I am happy. More

by TREESKI4

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Kelly Henry

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Sep 11, 2023 -

Empire Toyota of Huntington responded

Thank you so much for leaving Keith this wonderful feedback! Your continued support means a lot to us and we hope to continue serving you and your automotive needs for many years to come.