Justin Madison

Received attention from service rep immediately! Was informed the work to be done at this time! Later discovered other maintenance that was needed, that was completed in a short time and I was on my Was informed the work to be done at this time! Later discovered other maintenance that was needed, that was completed in a short time and I was on my way! More

by joererce54 Verified Customer Verified Customer

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Everything went perfectly well. It was just a simple lube oil change and new filter. Great work! It was just a simple lube oil change and new filter. Great work! More

by MPS1173SCS Verified Customer Verified Customer

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The service technicians were great to work with and were very efficient! I will be returning next time service is needed. very efficient! I will be returning next time service is needed. More

by lynchsrt Verified Customer Verified Customer

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Have been taking my car to this dealership with the same car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're car for 12 years and has always been a pleasant experience. Knowledgeable, friendly, efficient employees. I like the video showing what they're doing to your car. More

by Mlb2101 Verified Customer Verified Customer

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Service is completed when promised. Justin is helpful and explains things well. Vehicle service was completed with the stated timeline. Justin is helpful and explains things well. Vehicle service was completed with the stated timeline. More

by linde111 Verified Customer Verified Customer

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I had an issue with my new-to-me RAV. it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixe it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixed it up for free. I figured it would be $200+ so it absolutely made my day. Great customer service :) More

by katiebeer71 Verified Customer Verified Customer

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I really appreciated how polite and professional everyone was while I had my car serviced. I will definitely return. was while I had my car serviced. I will definitely return. More

by cristicooper75 Verified Customer Verified Customer

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This car is has been serviced by Toyota of Des Moines since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I feel I was played to be charged for something unnecessary. If the aftermarket oil filter housing is on the vehicle you installed it . More

by nmyrow Verified Customer Verified Customer

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Always a good experience at Toyota of Des Moines (a customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to watch for. I regularly recommend it to friends and family! More

by RMRyanPhD Verified Customer Verified Customer

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Friendly efficient staff. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. More

by johnandmaryjojudge Verified Customer Verified Customer

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