Justin Gaulden
Justin Gaulden at Jim Butler Chevrolet
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Justin Gaulden

Sales

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.8
117 Reviews

Dealership Experience

3 yrs, 5 mos

4.8

117 Reviews

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117 Reviews of Justin Gaulden

September 20, 2024

Dealership Rating
Employee Rating

Great experience. That’s all I have to say. Great people. Good selection of trucks. More

by mccoy-c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton

September 20, 2024

Dealership Rating
Employee Rating

I’ve had many past issues with the service department and my vehicle; however this time it was positive! So I wanted to share… thank you for doing better, also it was a pleasant experience through each perso More

by tarapool7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

September 17, 2024

Dealership Rating
Employee Rating

Very friendly, didn’t feel rushed, very thorough and answered all my questions. Had my car detailed when I got to the dealership. More

by creleford50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob in finance

Sep 20, 2024

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

August 29, 2024

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Employee Rating

Too expensive for service and failed to disclose sales tax information at purchase of another csr More

by herb351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Lang

Sep 01, 2024

Jim Butler Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you wish to further discuss your experience with us, please reach out to our sales manager directly at 636-208-6033.

August 22, 2024

Dealership Rating
Employee Rating

My experience was great! Everyone was great! Justin was very easy to get along with and he has a great personality! More

by Brianna Pikey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2024

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We do hope we can be of assistance in the future. Take care!

August 13, 2024

Dealership Rating
Employee Rating

I had a fantastic experience at Jim Butler. From the moment I first contacted them through delivery every on was professional, understanding and wirohard to allow me to get the vehicle I wante More

by rkmitchelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tj Watkins

Aug 16, 2024

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Aug 16, 2024

rkmitchelson responded

My pleasure to give you a positive review. I wish I had reviewed it before it was sent. My spelling was awful!!!! 😂

August 05, 2024

Dealership Rating
Employee Rating

Poor service. Took over a month for my car to be repaired. Still confused why the billed my extended warranty even tho the issue was like that when I bought it. More

by bpatterson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I have no idea their names but service dept sucks

Aug 09, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

August 05, 2024

Dealership Rating
Employee Rating

Poor service. Took over a month for my car to be repaired. Still confused why the billed my extended warranty even tho the issue was like that when I bought it. More

by bpatterson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I have no idea their names but service dept sucks

Aug 09, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

June 26, 2024

Dealership Rating
Employee Rating

they gave me the deal I asked for. I was very happy. Two of my friends went there and bought vehicles. More

by harvey.thomas
Recommend Dealer
Yes
Jun 28, 2024

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 04, 2024

Dealership Rating
Employee Rating

Get buying experience. We will be back in 2 years or 35000 mile which ever comes first More

by insunmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton

Jun 05, 2024

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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