Justin Dwyer

They do listen to your concerns, the customer service is decent, they do offer treats and drink while waiting for a long period of time. decent, they do offer treats and drink while waiting for a long period of time. More

by bgaston121 Verified Customer Verified Customer

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I would like to personally thank your service department. It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such consc It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such conscientious and courteous employees. Thank you Dave A More

by 66 vette Verified Customer Verified Customer

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Interactions go well. Never pressured to go through with high-cost maintenance on the same day. Never pressured to go through with high-cost maintenance on the same day. More

by anthonykrolikowski Verified Customer Verified Customer

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Luis was great! I came in for an oil change and tire rotation. Got it done in good time. He is respectful and friendly. I also worked with Justin Dwyer which showed I came in for an oil change and tire rotation. Got it done in good time. He is respectful and friendly. I also worked with Justin Dwyer which showed the same respect. More

by SHAWNEMS Verified Customer Verified Customer

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Great customer service Dealership! I highly recommend the Depaula Ford Dealership to all Ford vehicle owners. I highly recommend the Depaula Ford Dealership to all Ford vehicle owners. More

by Julio Verified Customer Verified Customer

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Josh is great to work with, service department has been helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a bree helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a breeze. More

by ITZ Verified Customer Verified Customer

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They are amazing to deal with, the service was fast the staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle a staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle and brought it back to her in a timely fashion More

by isca324 Verified Customer Verified Customer

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Excellent service and wonderful people. You can trust them to do what’s necessary and be honest about what isn’t. I won’t be bringing my car anywhere else. You can trust them to do what’s necessary and be honest about what isn’t. I won’t be bringing my car anywhere else. More

by LESZUKER Verified Customer Verified Customer

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DePaula service center is easy to work with and pleasant to deal with. I have recommended them to my whole family. to deal with. I have recommended them to my whole family. More

by ngreenwood Verified Customer Verified Customer

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Hussain, Allan, Q, Jim, Justin, and Jay provided exceptional service throughout our experience. They went above and beyond to ensure that my husband and I were completely satisfied with our purchase exceptional service throughout our experience. They went above and beyond to ensure that my husband and I were completely satisfied with our purchase. When a minor issue arose, they handled it promptly and professionally, demonstrating a strong commitment to customer care. We are truly pleased with our purchase and deeply appreciate the outstanding support we received. More

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