Justin Charles | Page 7

Oil Change and Tire Rotation Justin was great, he went over what services I will need and print off a copy for me for my next appt. Great service and I am happy to hear Nissan is Justin was great, he went over what services I will need and print off a copy for me for my next appt. Great service and I am happy to hear Nissan is improving their "Appointment" schedule. More

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Oil change Always quick and very effective. Very friendly staff and place. I actually don’t mind getting up early and coming here because of how friendly everyon Always quick and very effective. Very friendly staff and place. I actually don’t mind getting up early and coming here because of how friendly everyone is and welcoming. They always take care of me. More

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Super easy and relaxed experience My experience at Stateline Nissan was fantastic. No pressure and they made sure I was completely happy before I left. Would definitely recommend and w My experience at Stateline Nissan was fantastic. No pressure and they made sure I was completely happy before I left. Would definitely recommend and would buy here again! More

by JMURRY6425 Verified Customer Verified Customer

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Appropriate and satusfactory Pleased with customer service, honesty, time management . I purchased my car 2 years ago pre owned at state line. Justin in service was very helpful- Pleased with customer service, honesty, time management . I purchased my car 2 years ago pre owned at state line. Justin in service was very helpful- it was comforting to have an experience that I had after purchasing my vehicle. Some of my service visits in the past were not good. Justin did a great job and was very honest and helpful! I can tell Nissan is updating their procedure of customer care. More

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Driver Mirror replacement. Went in for a mirror replacement for my 2015 Nissan compact vehicle. The technician that assisted me in the garage was professional, competent, and I Went in for a mirror replacement for my 2015 Nissan compact vehicle. The technician that assisted me in the garage was professional, competent, and I appreciated how he took care of me. There were miscommunications when I set up the initial service appointment to come in and prepaid for required parts over the phone however State Line Nissan went out of their way to make it right. I recommend getting a total cost and time estimate prior agreeing to a repair. More

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Always timely and friendly. Get you in and out fast. If they find another problem they talk to you about it, let you what would happen or not happen. This is my personal evaluat Get you in and out fast. If they find another problem they talk to you about it, let you what would happen or not happen. This is my personal evaluation and not from anyone from the dealer ship. I am not sure who did the service, they did tell me but I cannot remember. But I always have good service More

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No complaints They did everything I requested. The service dept is the heartbeat of a dealership and can be the reason for me to returned to buy another Nissan in They did everything I requested. The service dept is the heartbeat of a dealership and can be the reason for me to returned to buy another Nissan in the future. Also Samer was able to help me to understand how to setup Apple Play. That was great, since I purchase my car from another dealership and they did not know how to program it. More

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Always a pleasure Great folks to work with. Attentive to detail and they listen when you tell them what you need!!! They always make room for me in service as a travel Great folks to work with. Attentive to detail and they listen when you tell them what you need!!! They always make room for me in service as a travel through. Keep up the good work. More

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It was great! There are 3 reasons I go to Stateline for service: 1) Jeff the service manager 2) Justin the service advisor 3) Quality service, the tech has been There are 3 reasons I go to Stateline for service: 1) Jeff the service manager 2) Justin the service advisor 3) Quality service, the tech has been there 35 years More

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State Line Nissan Made Car Buying FUN! I bought my first new car at State Line Nissan in the mid 1980's, a base model Sentra. I've had many cars since. I was satisfied with my most recent c I bought my first new car at State Line Nissan in the mid 1980's, a base model Sentra. I've had many cars since. I was satisfied with my most recent car, until it was totaled on May 2. I finally decided I wanted a Rogue Sport, and was going to settle for a 2017 used model when I came across the internet sale at State Line. I emailed Ben and Leslie and made them an offer. They accepted. I went in, no hassles, no quibbling over price. Just a relaxed, comfortable atmosphere and genuine people. I got a great deal, "picked on" Ben and the finance team, Kari and Jeremy, and we were all laughing and having a great time. Justin did a great job of getting the car ready for me to drive off the lot, and Ben even spent a little extra time setting up the digital stuff for this ole' lady so I wouldn't get frustrated trying to do it on my own, even though it was really late by the time we got everything done (they were extremely busy for a Wed night). I definitely recommend Ben, Leslie and the team for any car shopping you may have, new or used. They'll treat you right. More

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