Justin Charles | Page 6

Quick, complete service Came in with multiple, small issues plus regular service needs. Before I even got in the door, Justin showed me the liftgate power button, which solve Came in with multiple, small issues plus regular service needs. Before I even got in the door, Justin showed me the liftgate power button, which solved what I thought might be a very expensive problem with my lift gate. He also confirmed I just needed batteries in my key fobs and talked through my service needs. He is always great to work with, and I trust him to not try to sell me services I do not need. I believe Christopher Pointe completed the service (I'm horrible remembering names, but that's the name on my receipt.) Super positive, pleasant person. The woman who processed my payment was also friendly but completed the transaction quickly. The work was complete in about 70 minutes vs. the 90 minutes I was told on the phone, and it was a very busy day in the service center. So far, all is working as expected. Really appreciate it! More

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Buying a great used car Leslie Anthony, Sammy Nasr, Jeremy Waple, and Justin Charles ALL made this a very positive experience. I only dealt with Leslie over the phone but th Leslie Anthony, Sammy Nasr, Jeremy Waple, and Justin Charles ALL made this a very positive experience. I only dealt with Leslie over the phone but that was positive as well! Made what might have been a stressful situation, VERY calm. Thank you! More

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Excellent service Jeff and the rest of the service team always takes great care of me. In and out, no hassle and all work always done right. Jeff and the rest of the service team always takes great care of me. In and out, no hassle and all work always done right. More

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Service will always be the key in buying a car! Excellent products, knowledgeable people and a can-do attitude sets this dealership apart from others! Service should be considered the most vital pa Excellent products, knowledgeable people and a can-do attitude sets this dealership apart from others! Service should be considered the most vital part of a persons purchase. In this case, both sales and service are an integral part of the whole. More

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Great experience! From the moment I walked through the door, I was treated with respect! My situation was challenging and I am pleased to say they were able to assist! From the moment I walked through the door, I was treated with respect! My situation was challenging and I am pleased to say they were able to assist! I hope this treatment continues! More

by MICHELLETOLIVER1969 Verified Customer Verified Customer

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Justin did great job and waited on me promptly He explains things to me and works with me, keeps me informed. He shows me on a display what tire tread is like, service did a good job and put clips He explains things to me and works with me, keeps me informed. He shows me on a display what tire tread is like, service did a good job and put clips in rear mud flaps that was missing them. I did ask last time but think they forgot for hard for me to get under car. So appreciate they got this time before they fall off, More

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oil, tires air filter and check on car Justine always keeps on the road which is so important for my job and career. thank you so much I always love Justin and trust his work. Justine always keeps on the road which is so important for my job and career. thank you so much I always love Justin and trust his work. More

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Always get excellent service and get ASAP with appointment t Good service and everyone professional . Always get excellent service and get in ASAP with appointment. Also will work around my schedule . Good teamw Good service and everyone professional . Always get excellent service and get in ASAP with appointment. Also will work around my schedule . Good teamwork provided and great customer service More

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Car buying was easy. Overall the entire car buying experience was pretty good. I didn’t come out feeling like I got a wonderful deal but didn’t feel like I got taken eith Overall the entire car buying experience was pretty good. I didn’t come out feeling like I got a wonderful deal but didn’t feel like I got taken either. Fair on both sides. It was a bit more time consuming than necessary. Sat around waiting quite a bit which was irritating. Particularly after I had decided to purchase the car and settled on a price. My salesman took the time to show me all the features of the car, which was very helpful. The finance manager was good. Explained all the various warranties.....there were a lot....but he didn’t pressure me to purchase what I didn’t want. When I had to bring the car back 2 days later because the driver seat control panel was not properly attached to the seat my service man was great. When I had to return a couple days later for the install (had to order the part) he recognized me right away and got the car repaired quickly. More

by T2TAMMY Verified Customer Verified Customer

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Always Great Service Have been coming to State Line Nissan for years. Have purchased several vehicles and always have their maintenance and service done here. Oil change Have been coming to State Line Nissan for years. Have purchased several vehicles and always have their maintenance and service done here. Oil changes are prompt. Staff is always friendly and accommodating. The service manager Jeff Johnson is always on top of things. Comes out to meet and greet and make you feel welcome. More

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