Justin Charles | Page 8

salesman was not very professional Our experience with the salesman was much less than professional. Our experience may have been very different had we had a different salesman. The war Our experience with the salesman was much less than professional. Our experience may have been very different had we had a different salesman. The warranty salesman was absolutely wonderful and kind of wish he would have sold us our car. We chose to pay a mechanic to inspect the car before we purchased. Several things came back as needing to be replaced and I still believe that we should have been reimbursed for the mechanic inspection since things did not turn out very well. I had good and bad experiences throughout the process, however, the service department was decent. I love my car but I probably would not purchase from this dealership again. More

by Hpr09 Verified Customer Verified Customer

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Terrific Service When I have anything going on with my vehicle , ie : oil change , Torres rotated . . Funny noises , . . . Anything , I take my vehicle there . They a When I have anything going on with my vehicle , ie : oil change , Torres rotated . . Funny noises , . . . Anything , I take my vehicle there . They are always nice a , polite and friendly . I feel safe in their care . More

by ASHERD63 Verified Customer Verified Customer

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Amazing, outstanding care from Service and Justin Charles Justin went out of his way to provide five-start service to me concerning my 2016 Nissan Maxima. He is an exemplary example of State Line's best in c Justin went out of his way to provide five-start service to me concerning my 2016 Nissan Maxima. He is an exemplary example of State Line's best in class. Justin approached each detail of my service experience with a personal touch with the utmost professionalism. I was so pleased with him acting as my service advisor and he is the reason I would return every time to State Line Nissan. More

by MORGANITESMALL Verified Customer Verified Customer

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One of the best places to go This is one of the best experiences I’ve had in getting service on any of my vehicles , Their professionalism as well as friendliness is awesome . . . This is one of the best experiences I’ve had in getting service on any of my vehicles , Their professionalism as well as friendliness is awesome . . . They are hard to beat ! More

by ASHERD63 Verified Customer Verified Customer

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Oil change I was there for my routine oil change. I appreciate Justin informing me about what else I am needing to have done without being pressured. Justin is a I was there for my routine oil change. I appreciate Justin informing me about what else I am needing to have done without being pressured. Justin is always pleasant, professional, and informative. More

by MCGAUTHA07 Verified Customer Verified Customer

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REAL CANT DO ATTITUDE Very u7nfriendly. If you interrupt their internet time they will retaliate by upping your bill. Hold on to your wallet. Real CANT do attitude. I wil Very u7nfriendly. If you interrupt their internet time they will retaliate by upping your bill. Hold on to your wallet. Real CANT do attitude. I will never buy another nissan. Worst service I've ever recieved. They dont want to be bothered More

by Customer Verified Customer Verified Customer

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Poor service and diagnosis Power steering pump failed in 18 months and service advisor recommended changing the power steering suction hose. Front crankshaft seal was leaking an Power steering pump failed in 18 months and service advisor recommended changing the power steering suction hose. Front crankshaft seal was leaking and advisor recommended changing the oil cooler o ring. Total estimate 500 that would not fix the issue. My warranty company suggested not to go to Stateline Nissan due to inflated repairs and costs. More

by SAMEER105 Verified Customer Verified Customer

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Great customer service!! I always get a warm and friendly welcome by the staff. They go the extra mile to make sure I am comfortable and have even transported me to and from a I always get a warm and friendly welcome by the staff. They go the extra mile to make sure I am comfortable and have even transported me to and from a nearby restaurant so I could eat dinner! More

by SPARCLEJAMES Verified Customer Verified Customer

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Awesome experience as always My service experience is always wonderful. Justin Charles always gives me sound advice, good recommendations on how to maintain my car, and is friend My service experience is always wonderful. Justin Charles always gives me sound advice, good recommendations on how to maintain my car, and is friendly when I call or come in. The rest of the service department is also very helpful. There’s no where else I would take my car for service! More

by Dondo5 Verified Customer Verified Customer

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Excellent experience Everyone was so nice to me. All my questions were answered. They were able to get the Car I wanted within 24 hours. I was so happy. Everything about t Everyone was so nice to me. All my questions were answered. They were able to get the Car I wanted within 24 hours. I was so happy. Everything about the car was explained to me. The financial experience was so easy with Kari. I have bought Several cars from Floyd Crowley over the years. He is the Best! I know I can call him at any time and he will help me. It is a pleasure to buy a car from Floyd Crowley More

by Jane Henningsen Verified Customer Verified Customer

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