Justin Barrett

I brought my car in for an oil change and to have it looked at for a concern I was having. Justin Barrett reached out to me to let me know the technicians suspected a leak and suggested we do some diagn looked at for a concern I was having. Justin Barrett reached out to me to let me know the technicians suspected a leak and suggested we do some diagnostics. When I was hesitant to do the diagnostics Justin used his power of persuasion to explain why he felt it might be better to do now and not wait. Trusting him, we proceeded and it’s a good thing we did because it was found that I needed a new engine. Justin helped me feel at ease letting me know that this job fell under my warranty and he would get the paperwork started. He kept me in the loop throughout the entire process and patiently answered any questions I had and never made me feel rushed. I’m thankful Justin has such a trusting personality and kind spirit. I felt in good hands and it’s employees like him that make customers loyal to the brand! More

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Justin took good care of me on my recent visit for an oil change. I actually had a very enjoyable time chatting in the waiting room and my car was perfect when I got it. Thank you, Justin & Arlington Ford! change. I actually had a very enjoyable time chatting in the waiting room and my car was perfect when I got it. Thank you, Justin & Arlington Ford! More

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My car was picked up and brought back to me, which is an excellent feature Ford has implemented. This makes having service much more convenient. All employees are friendly and professional. excellent feature Ford has implemented. This makes having service much more convenient. All employees are friendly and professional. More

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I love Arlington Heights Ford. They have the best service department and management department in the area! They have the best service department and management department in the area! More

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My car was in for a recall service. Justin kept me apprised of the work being done, He was professional and courteous. As soon as my car was ready for pick up, he promptly called me. Justin kept me apprised of the work being done, He was professional and courteous. As soon as my car was ready for pick up, he promptly called me. More

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Exceptional customer care and quality service. I can’t give enough praise to Justin Barret for his going above and beyond to make sure all is right. I can’t give enough praise to Justin Barret for his going above and beyond to make sure all is right. More

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I would highly recommend Arlington Heights Ford. I have been using them more many years. Very prompt communication, upfront pricing and sometimes valet service too. I have been using them more many years. Very prompt communication, upfront pricing and sometimes valet service too. More

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Justin did a great job at addressing all my concerns and having services performed quickly! This is the BEST dealership/service center in the area! having services performed quickly! This is the BEST dealership/service center in the area! More

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Clean and comfortable I enjoy taking my Ford there for service. The employees are kind and caring. service. The employees are kind and caring. More

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Jerry and Justin were very good and also great problem. Solver took care of all our needs with no cost out of my pocket. They took the extra step to make sure we were happy. Solver took care of all our needs with no cost out of my pocket. They took the extra step to make sure we were happy. More

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