191 Reviews of Junior Bernal
November 03, 2024
Mikail was very knowledgeable and professional throughout the entire process. He did not pressure the sale in any way and made sure to explain every step and ask about potential discounts we might qualify f the entire process. He did not pressure the sale in any way and made sure to explain every step and ask about potential discounts we might qualify for in order to get us the best price. Most of all, we appreciated his respectful manner and that he did not act like the typical car sales rep. He was upfront and honest. More
Other Employees Tagged: Mikail Crosby
October 31, 2024
It was great and everyone was helpful in helping me find the issue and got my truck back fast the issue and got my truck back fast More
Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin , Juan, Gonzales
October 28, 2024
There was a bit of a hiccup but the team really went out of there way to make it right. I was very pleased with hard work and dedication to making us happy as a customer. of there way to make it right. I was very pleased with hard work and dedication to making us happy as a customer. More
Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin , Miguel Anaya
October 25, 2024
Link and Junior worked with us to get a good deal for our truck. I thought everyone was very nice and professional. The benefits this dealership offers such as the 8 year unlimited mile powertrain warranty a truck. I thought everyone was very nice and professional. The benefits this dealership offers such as the 8 year unlimited mile powertrain warranty and lifetime maintenance is unmatched. More
Other Employees Tagged: Link Dixon
October 23, 2024
Great service, great value, with great people. Sales man Link is awesome! Sales Manager JR also amazing! Explain everything with in depth detail. Sales man Link is awesome! Sales Manager JR also amazing! Explain everything with in depth detail. More
Other Employees Tagged: Link
October 22, 2024
Our sales person, Mikhail was fantastic. We appreciated his knowledge of the vehicle and he approached showing of the car with honesty, integrity, knowledge, and a calm demeanor that made it We appreciated his knowledge of the vehicle and he approached showing of the car with honesty, integrity, knowledge, and a calm demeanor that made it easy to consider pros and cons of the car. The price discussion was tense and typical of a dealership experience. The dealer had the opportunity of 5 stars, but the approach of the price negotiation brought the rating down to average. Two issues - 1. The advertised price on the website was presented as out the door pricing, but the sticker had $3k of dealer secondary dealer add-ons that were presented at the point of price negotiation. The dealer implied the add-ons were an expected and mandatory part of the car sale. I found this to be disingenuous. The car should have been advertised with the add-ons on the website if the expectation is pricing must include these add-on features. The add-ons in question are: a. Nanocure protection, anti-theft etching, and door guards. 2. The price negotiator presented the numbers with the 3 add-ons as part of the price build up of the car whereas the extended warranty was presented as a set of options outside of the price build up - different area of the pricing worksheet. When I asked if the Nanocure had already been applied upon delivery, the sales negotiatir responded with a non direct answer leaving me with an impression that it was applied upon delivery and the 3 add-ons were a requirement to buy the car. Later after the sale, a follow up w the same negotiator (on unrelated matters) on when the nanocure was applied confirmed that it was actually applied upon the sale of the vehicle. The net is that I believe I did have the option to decline the add-ons as a condition of purchase, but wasn’t presented with a clear choice. The presentation of the extended warranty was an example of a clear choice. When I declined the protection it was immediately removed from the price. However, the presentation of the addons made it appear that these were required to buy the car which is why I am feeling the approach is disingenuous. I believe the dealer should have either disclosed the addons on the website as required parts of the price or presented the addons as options to be considered and opted out like the extended warranty. The experience More
Other Employees Tagged: Mikhail - 5 stars.
October 22, 2024
Imran was awesome to work with. He was very friendly and never made us feel pressured. Helped us get the process of buying the car quickly. He was very friendly and never made us feel pressured. Helped us get the process of buying the car quickly. More
Other Employees Tagged: Chris Hollowell , Imran
October 22, 2024
Every thing was great thank you Chevrolet the workers was so friendly and helpful thank you so many so friendly and helpful thank you so many More
Other Employees Tagged: Lewis Singleterry, Jeff Kenner, Daniel Beltran, Scott Holtz
October 21, 2024
This dealership was very welcoming, lots of friendly faces. Prices had some dealer fees and such however it was still reasonably fair. I bought my car yesterday and got a ton of hand shakes and congratu faces. Prices had some dealer fees and such however it was still reasonably fair. I bought my car yesterday and got a ton of hand shakes and congratulations all around. Free oil changes and tire rotations for life. 🥰 More
Other Employees Tagged: zachery