Julian Perez
Julian Perez at Volkswagen of Downtown Chicago
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Julian Perez

Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
168 Reviews
4.4

168 Reviews

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168 Reviews of Julian Perez

April 21, 2025

Dealership Rating
Employee Rating

He is kind and prof. For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! More

by Jordanklhr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2025

Dealership Rating
Employee Rating

Celia went above and beyond what was expected, appreciate the get it done attitude! Purchasing a brand new car is a serious endeavor and I felt taken care of throughout the entire process. More

by J.W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Celia Mijangos

Apr 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

April 03, 2025

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Employee Rating

The dealership is great. They worked with me to get some workable numbers. The dealership itself is a nice facility! More

by MCMATH.ALONZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Please let us know if we can be of any more assistance.

March 29, 2025

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Employee Rating

Salesperson was good, but the dealership as a whole was less than desirable and wouldn't purchase another vehicle from here. More

by BFOREAL65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 01, 2025

Volkswagen of Downtown Chicago responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839 . We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 28, 2025

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Employee Rating

They were great to do business with! Very welcoming as soon as we walked in the door! Celia was wonderful working with. She took her time with us and answered all of our questions and th More

by Jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celia Mijangos, Emre Simsek

Mar 28, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

March 25, 2025

Dealership Rating
Employee Rating

Refused to make repairs claiming they did not have the parts. Then tried to sell an extended warranty. Very difficult to deal with. More

by CROUCHJEREMIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Jaber

Mar 26, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago, we strive to get the client experience to be 100%. On occasion, things don't go as planned, but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as, the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager of VW of downtown Chicago, and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

March 25, 2025

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Employee Rating

Great customer service! !! Thanks for everything you guys for me. Mohammed was amazing and fast. More

by ASHLEYANN.HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi

Mar 25, 2025

Volkswagen of Downtown Chicago responded

Thank you, Ashleyann, for sharing your experience with us! We're happy to hear it went well with Mohammed and truly appreciate your feedback.

March 13, 2025

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Employee Rating

Very good treatment and responsible. Good service. Satisfied with the car bought on the spot. More

by dianacarolina82124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to leave us a review. Congratulations on your new purchase. We look forward to serving you in the future.

March 12, 2025

Dealership Rating
Employee Rating

Overall, I had a pleasant experience. I arrived early on a Saturday morning and it was already busy. I did my homework before coming in so I knew what I wanted and what I was willing to p More

by MRobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Ahad Aamer

Mar 12, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Julian and Ahad here at Volkswagen of Downtown Chicago.

March 11, 2025

Dealership Rating
Employee Rating

Great service, the trade in and purchase process was seamless. I will definitely go back to the dealer for my next purchase. More

by MrChris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Volkswagen of Downtown Chicago responded

Chris, Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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