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Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Judy Deems

August 11, 2025

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Employee Rating

Every body was friendly and things were done well. Got back my car on time. More

by Donnamarie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Lauren Fusaro

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Aug 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy to hear everything went smoothly and that your car was ready on time. We appreciate your kind words and look forward to serving you again in the future!

August 10, 2025

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Employee Rating

Thet found what was wrong with my vehicle and addressed it. They inspected my car and passed it. It just took a little over an hour to complete. Good experience More

by djoh464814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Aug 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear our team was able to identify the issue with your vehicle, address it, and complete the inspection efficiently. We appreciate you sharing your positive experience and look forward to assisting you again in the future.

August 09, 2025

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Employee Rating

Service was prompt and thorough. Appropriate service was recommended and completed in a timely manner, including state inspection. Judy was pleasant to deal with. More

by WRKELLY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that you found our service prompt and thorough. Judy will be happy to know she made your experience pleasant. We appreciate your trust and look forward to assisting you again in the future!

August 08, 2025

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Toyota at dealership was very professional when communicating. Their policy regarding their sales and leasing. More

by ELDIOP52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that you found our team professional and that our sales and leasing policies were clearly communicated. We appreciate your visit and hope to assist you again in the future!

August 05, 2025

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I went in for routine maintenance. Service was fast and attentive with no issues to address. More

by KariGall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad to hear your visit for routine maintenance was quick and smooth. Our team always aims to provide efficient and attentive service, and we appreciate your trust. We look forward to seeing you again at your next visit!

August 05, 2025

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Employee Rating

Judy was absolutely amazing. I was having problems with Service contract I bought she took care of the problem immediately I can’t say enough good things about her this was my th More

by CINJOR1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Judy was able to step in and resolve the issue with your service contract. She truly cares about our customers and always goes the extra mile to help. We’ll be sure to pass along your kind words to her. We appreciate your patience and are happy we could finally get things taken care of for you!

August 02, 2025

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Employee Rating

East check in, fast and good fix,but pricey, Juddy was great will be back if needed More

by buckman261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear your check-in was smooth and that Judy provided great service. We appreciate your honesty about pricing and look forward to welcoming you back if needed in the future!

July 29, 2025

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Employee Rating

Warm reception by Judy, tech advisor, shared audio for services performed on my vehicle and advised on what needs to be done for next service. More

by AB
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jul 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Judy provided you with a warm reception and clear explanations about the services performed on your vehicle. We appreciate you trusting us and look forward to assisting you at your next service.

July 29, 2025

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Employee Rating

They did a great job and were very communicative. I like this place. They did the job as soon they can More

by hmendozar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jul 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re happy to hear you had a great experience and appreciated our communication and prompt service. We look forward to helping you again!

July 22, 2025

Dealership Rating
Employee Rating

Lauren has been a pleasure to work with. service tech has kept me informed as to needed service which I have been uding More

by ELIZABETHPHILLIPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jul 23, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're happy to hear that Lauren has been a pleasure to work with and that our service technician has kept you well informed about your vehicle’s needs. We appreciate your trust and look forward to continuing to assist you!

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