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Judy Deems
Judy Deems at DCH Wappingers Falls Toyota
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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.6
84 Reviews
4.6

84 Reviews

Write a Review

84 Reviews of Judy Deems

April 25, 2025

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Employee Rating

They fixed my transmission issue, no problem. Car runs great now No more transmission issues More

by rmac69
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Apr 25, 2025

DCH Wappingers Falls Toyota responded

We're happy to hear your transmission issue was resolved smoothly and that your car is running great again! Thanks for trusting us with your vehicle—we’re here if you need anything in the future! 🚗💨

April 15, 2025

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No communication initiated by dealership. Very poor communication. Quote for work was ridiculously high. Expected more. More

by PATRICIA.FITZGIBBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 15, 2025

DCH Wappingers Falls Toyota responded

Patricia, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 15, 2025

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DCH Wappingers took care of a recall issue and some resulting complications included . Very Satisfied customer! More

by TIM.TOOMEY.H4DTJLNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

DCH Wappingers Falls Toyota responded

Thanks so much for your kind words! We're glad DCH Wappingers was able to take care of the recall and follow-up issues. We truly appreciate your trust and are happy to hear you're a very satisfied customer!

April 13, 2025

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Job was done on time and efficiently communicated I was very pleased with the service, as always More

by mpnewsh
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Apr 14, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear everything was completed on time and communicated clearly. It's always a pleasure to serve you, and we truly appreciate your continued trust and support!

April 03, 2025

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Employee Rating

A wonderful experience! My experience was wonderful, everyone was very kind and helpful. I am very thankful. More

by SOPHIAAMARIEE23
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Apr 03, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and that our team was able to help. We truly appreciate your feedback and are grateful for your trust. If you need anything else, don’t hesitate to reach out!

March 28, 2025

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I love the professionalism and the low-pressure, low-stress atmosphere over at this dealership. We've worked with them over the years and are working with them to find a new car now and have had our More

by michael.casale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Thomas Hackett, Andrew Bartko

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Mar 28, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and kind words! We're thrilled to hear that you’ve had positive experiences with both sales and service. We’re here to make your car buying and service needs as stress-free as possible, and we look forward to helping you with your next vehicle.

March 26, 2025

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Employee Rating

Lauren was super helpful and nice. Lauren explained to me what would need to happen to my car and kept me in the loop. More

by daynagrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Melissa Tyler, Joshua Johns, Lauren Fusaro

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Mar 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that Lauren provided helpful and clear communication throughout the process. We appreciate your trust and look forward to assisting you again!

March 22, 2025

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Employee Rating

Service dept and sales dept are very accommodating and a pleasure to work with. Very convenient and conscientious of my needs. Judy and Melissa go above and beyond! Thank you More

by piccorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

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Mar 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Judy and Melissa went above and beyond to make your experience great. We appreciate your support and look forward to helping you again with any future needs.

March 22, 2025

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Employee Rating

Great service and attention to customers. Will always be a customer from DCH WAPPINGERS FALLS TOYOTA. More

by japadilla2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye

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Mar 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear that you’ve had great service and that you’ll continue to be a loyal customer. We truly appreciate your support and look forward to assisting you again in the future!

March 21, 2025

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Employee Rating

very professional I'll let you know what's going on how long it will take send emails More

by mjmock70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Boye

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Mar 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad you appreciated our professionalism and communication. Let us know if you need anything else!

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