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Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
109 Reviews
4.7

109 Reviews

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109 Reviews of Judy Deems

June 27, 2025

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Employee Rating

Lauren from service was fantastic and responded to our concerns. This is the 5th car from DCH Toyota. I highly recommend! More

by CJB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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June 24, 2025

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Employee Rating

Everyone was very pleasant and waiting room was super comfortable. Very pleasant experience all around.I will be back! More

by hopewell27
Workmanship
Service Time
Recommend Dealer
Yes
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Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear you had a comfortable and pleasant experience with us. We look forward to welcoming you back next time! 😊🚗

June 24, 2025

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Outstanding customer service was provided by Jusy and because of her, I will be back. More

by kirkrasco
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Recommend Dealer
Yes
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Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're thrilled to hear that Jusy provided outstanding customer service. We’ll be sure to share your kind words with her. We look forward to welcoming you back in the future!

June 24, 2025

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Excellent service and very well in tune with my problem and needs all were professional More

by JOSEPH.UVA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Lauren Fusaro

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Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad our team was attentive to your needs and provided professional, excellent service. We appreciate your trust and look forward to assisting you again!

June 20, 2025

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Fast, efficient service. Respected the value of my time. Five stars for Judy Deems. ?? ?? ?? ?? ?? More

by Barcelona
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jun 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're so glad to hear Judy provided fast, efficient service and respected your time. We'll be sure to pass along your kind words. We appreciate the five stars!

Jun 20, 2025

Barcelona responded

Five stars for Judy Deems.

June 20, 2025

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Employee Rating

Service is great no complaints did a great job on my car will be coming back soon More

by Afak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Karl Boye, Dylan Abell, Jaime GarciaMuniz, Joshua Johns

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Jun 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a great experience and that your car was well taken care of. We look forward to seeing you again soon!

June 19, 2025

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Well organized and pleasant to deal with. we appreciate the professionalism and courtesy of a well run dealership More

by BEFERS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jun 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad you found our dealership well organized and professional. We appreciate your support and look forward to serving you again soon!

June 18, 2025

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No stock for parts. Had to wait several days to get them Cracked my wind shield putting in wipers Happy they agreed to pay for replacement Glass company didn’t show More

by Comerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 18, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 12, 2025

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Employee Rating

Been going for years to service two cars one of which I bought there. Never a problem. Pleasant and professional. Recommend. More

by rbofrbandah
Recommend Dealer
Yes
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Jun 12, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty over the years! We're glad to hear you've had consistently positive experiences with both your vehicles. Your recommendation means a lot to us.

June 11, 2025

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Very fast and efficient. Got right in and out. Would recommend to a friend or family. More

by thomashall1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear your visit was quick and efficient. We truly appreciate your recommendation and look forward to helping you or your friends and family in the future!

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