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Judy Deems
Judy Deems at DCH Wappingers Falls Toyota
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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
70 Reviews
4.7

70 Reviews

Write a Review

70 Reviews of Judy Deems

March 05, 2025

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Employee Rating

As always, service is top of the line at DCH Wappingers Toyota! In and out very quickly, never have an issue. I always recommend them when someone asks about purchasing a new vehicle. More

by JASONGRASSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Mary Berenguer, Mathew Rivera

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Mar 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We’re so glad to hear you had a great experience at DCH Wappingers Toyota. We truly appreciate your recommendations and look forward to assisting you again in the future!

March 05, 2025

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Employee Rating

I just got my vehicle it’s NYS inspection and DCH Toyota did it as a complimentary service. All good! More

by burnsmoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear everything went smoothly with your NYS inspection and that DCH Toyota could assist you with the complimentary service. Enjoy your new vehicle!

March 02, 2025

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The dealership always makes it so simple to get my services done timely. The employees are always do accommodating. More

by BEATRIZPINEDA1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

DCH Wappingers Falls Toyota responded

We're so glad to hear that your service visits are always smooth and hassle-free! Our team is happy to accommodate and make the process as convenient as possible. Thank you for your continued trust—we look forward to seeing you again!

February 28, 2025

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The dealership was really easy to work with, fast and on time. They also explained the results well. More

by jrandall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a smooth and timely experience. We appreciate your support!

February 15, 2025

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Employee Rating

Always do a good job Love that they are experienced working in Toyotas . Speaks volumes More

by Djesser720
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Feb 15, 2025

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear that you appreciate our team's experience with Toyotas. It means a lot to us that you trust us to take care of your vehicle. We look forward to continuing to serve you!

February 11, 2025

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Employee Rating

Helpful and friendly staff, patient explanations, easy to schedule and change service appointments, answered all my questions. More

by pcolapinoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco

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Feb 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're glad to hear that our team was helpful, friendly, and patient in answering all your questions. We strive to make scheduling as easy as possible and appreciate your feedback!

February 11, 2025

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Employee Rating

Great service prompt and transparent, Judy is very helpful and communicative. Definitely recommend for anyone who needs their Lexus or Toyota serviced. More

by Will S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Judy provided excellent service and communication. We appreciate your recommendation and look forward to assisting you again in the future!

February 04, 2025

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Nice people. Great environment. Loved the video clip. Keep up the good work. Thank you More

by BHATIA4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're glad you enjoyed the video and had a great experience with us. We truly appreciate your support and look forward to seeing you again soon!

February 02, 2025

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Employee Rating

When you get there you drive into the building eliminating the need to find a parking space. A service consultant is available shortly and their fees seem reasonable More

by Geo
Recommend Dealer
Yes
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Feb 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a positive experience with our convenient service process and reasonable fees. We always aim to make things as easy as possible for our customers. If you need anything else, don't hesitate to reach out!

January 26, 2025

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Employee Rating

I already send a review with no response. What’s the point in writing this More

by NADIA1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 27, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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