Judy Deems
Judy Deems at DCH Wappingers Falls Toyota
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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Judy Deems

December 21, 2024

Dealership Rating
Employee Rating

It starts when you enter the Toyota dealership. Everybody is very cooperative from the desk to the mechanics and I really enjoy the video that they show what’s going on with your car and your tires More

by OCERAROBERT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas, Mathew Rivera

Dec 22, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so happy to hear that you had such a positive experience with our team. It's great to know that you enjoyed the video and found it helpful in understanding the condition of your truck. We're grateful for your trust in us and look forward to continuing to take care of your vehicle's needs in the future!

December 20, 2024

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Quick work, efficient and the price was reasonable for the amount of work that was done. More

by BUTWIN
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Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas, Lauren Fusaro , Matthew Maffucci - five stars

Dec 20, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you were satisfied with the service and pricing. We look forward to serving you again!

December 20, 2024

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Vr ok ofif u r askinc 4 azfavokrr. @-4if Uruzgan parking afavor do notmaukë rijles ok 4 More

by jdasgold
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Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Dec 20, 2024

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

December 12, 2024

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Very good service received will return for future servcie on my vehicle. Thank you for the attention. More

by BL160BL
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Recommend Dealer
Yes
Dec 12, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear you had a great service experience and appreciate your trust in us. We look forward to assisting you with your vehicle’s needs in the future!

December 11, 2024

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I am satisfied with service . Staff was efficient and respectful. The car was ready before promised time. More

by Tykhan
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Recommend Dealer
Yes
Dec 11, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're thrilled to hear that you were satisfied with our service. It's great to know that our staff was efficient and respectful, and that your car was ready ahead of time. We truly appreciate your business and look forward to serving you again in the future!

December 09, 2024

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Liar I buy the gun for five years bumper to bumper $5000 and they no cover me cylinder guarantee a bumper to bumper that’s mean they cover everything but they don’t because you guys lie you are a liars More

by KOSTAFREDI
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Recommend Dealer
No
Dec 09, 2024

DCH Wappingers Falls Toyota responded

I am very sorry for your experience. Please understand that the warranty company makes the decision on any claim and not us at the dealership. After reviewing your particular situation, it appears that there was a gap in time of oil changes that went well outside of manufacturers requirements. Please let me know if we can be of any further assistance on this matter. Respectfully, Daryl Callahan"

December 04, 2024

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Just wSas extremely helpful with my request for an oil change and filter in addition to my 250000 mile service. I couldn’t be more pleased with her expertise More

by NCABRAMS
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Recommend Dealer
Yes
Dec 05, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled you had a great experience!

December 04, 2024

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I was serviced at a reasonable time did not have to wait too long. Do appreciate your service. More

by Batboy231kf
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Recommend Dealer
Yes
Dec 05, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're glad to hear that you had a quick and efficient service experience. We appreciate your business and look forward to serving you again soon!

December 04, 2024

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Employee Rating

Judy Deems is a good service advisor and is very customer focused and understanding and went above and beyond to make certain that the mechanics properly inspected and looked for any issues in a timely manne More

by GOODYGOESCAMPING
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Recommend Dealer
Yes
Dec 05, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We're so glad to hear that Judy went above and beyond to provide you with excellent service. We truly appreciate your loyalty and are grateful for your continued trust in us. We look forward to assisting you again in the future!

December 02, 2024

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They were fast and efficient and the price was very right. I have bought three cars from them More

by maddy1117
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Recommend Dealer
Yes
Dec 02, 2024

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and support! We’re thrilled to hear that you’ve had a fast, efficient experience with us, and that the pricing met your expectations. We truly appreciate you choosing us for all three of your car purchases, and we look forward to serving you again in the future!

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