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Juan Vasquez
Juan Vasquez at Big Star Hyundai
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Juan Vasquez

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6
223 Reviews
4.6

223 Reviews

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223 Reviews of Juan Vasquez

March 05, 2025

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Employee Rating

Juan was very helpful and knowledgeable. He took the time to explain the recommendations and needed services, and also went above and beyond to get a part for my vehicle so the service tech More

by CYNF84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan

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Mar 06, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 04, 2025

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Employee Rating

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila

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Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 27, 2025

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Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

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Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

February 26, 2025

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Very knowledgeable and helpful throughout the entire process. I was very pleased with my vusit More

by nevaehsmom512
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 18, 2025

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Employee Rating

He knows me when i walk in the door and he makes certain that you know what is happening with your car each visit. More

by VASRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

February 16, 2025

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Employee Rating

Thank You Juan Vasquez from Big Star Hyundai for helping me with my SUV needs… More

by BECCAGGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 15, 2025

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Juan was great. My only critique is that we had to bring the car back twice. More

by maxwellzaebst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

February 12, 2025

Dealership Rating
Employee Rating

Juan is very helpful and he has done great job taking car of my issues. More

by Jinfeng
Recommend Dealer
Yes
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Feb 13, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 09, 2025

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Employee Rating

This dealership has made is feel confident in the maintenance services they provide. Not the cheapest, but making things right! More

by 1982_ADRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Chadwell, Bryan Malave

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Feb 10, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

February 03, 2025

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Employee Rating

Finished work extra early Sent videos to keep us informed about what was going on More

by Dlmaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

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