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Juan Vasquez
Juan Vasquez at Big Star Hyundai

Juan Vasquez | Page 23

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.6
249 Reviews
4.6

249 Reviews

Write a Review

249 Reviews of Juan Vasquez

December 01, 2023

Dealership Rating
Employee Rating

Juan is my favorite person at this dealership because he always goes over and beyond to help me he’s very polite. He’s a people person, and he always lives out for your best interest. He’s a great guy and d More

by JESSICAWEST713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 01, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 29, 2023

Dealership Rating
Employee Rating

They tried to make me paid for services, I didn’t even need. We’re fast talking like I could be in danger if I drive. More

by BUTTERCUPBABYDOLL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: zzKaleb zzChadwell

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Nov 30, 2023

Big Star Hyundai responded

Thank you, for your feedback. We regret to hear that your recent experience with us was not a more positive one. I would be happy to personally review your service order with you and discuss your concerns. Please reach out to me at your earliest convenience with your best contact information. Kohl Young, Service Manager, kohly@bigstarhyundai.com

November 19, 2023

Dealership Rating
Employee Rating

Excellent customer service. Wonderful facility. We had a recall any handled it quickly and professionally. More

by CAROLYN HAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Nov 20, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 18, 2023

Dealership Rating
Employee Rating

Had excuses 3 different times I went to pick up my car and I was not happy More

by SPARKYJC71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Nov 21, 2023

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us. Please reach out to me directly with your best contact information so that I may gather more details and address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.

November 18, 2023

Dealership Rating
Employee Rating

Always professional and the service team are always nice and helpful and keep you informed More

by sherri.hall43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzKaleb zzChadwell

Print
Nov 20, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 13, 2023

Dealership Rating
Employee Rating

Juan provides exceptional service! He was thorough and considerate of my time. Kept me updated as my car was being serviced, explained the different recommendations from the service te More

by MONICAGARZA.GARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 13, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 13, 2023

Dealership Rating
Employee Rating

great snack, clean place, little bit of slow service in terms of service on car More

by claudialeija4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzEric zzLopez, zzBilly zzWilliams

Print
Nov 13, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 11, 2023

Dealership Rating
Employee Rating

I’ve been with the company since 2019 and enjoyed every min thank again, big up to Ruben and Eric and it’s others I can’t remember their name but they are still ther. Thank y’all so much More

by ECLARK528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis , Ruben garcia

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Nov 11, 2023

ECLARK528 responded

Thanks

November 01, 2023

Dealership Rating
Employee Rating

Excellent customer service , car was done when promised and great customer wait area and amenities More

by JUANCHO138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Nov 02, 2023

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

October 16, 2023

Dealership Rating
Employee Rating

Overall the service appointment was great. I liked how the technicians took videos of the vehicle and reported out on what needs to be replaced. More

by MESUCICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 17, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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