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Juan Vasquez
Juan Vasquez at Big Star Hyundai

Juan Vasquez | Page 22

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.6
249 Reviews
4.6

249 Reviews

Write a Review

249 Reviews of Juan Vasquez

January 20, 2024

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Employee Rating

The Staff was very supportive and useful. The time it took to service my vehicle was adequate. More

by erick.andree.ordonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 08, 2024

Dealership Rating
Employee Rating

Awesome service, very nice people. Juan did a good job and was professional, very customer service oriented. More

by THEROSALESTEAMSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 07, 2024

Dealership Rating
Employee Rating

Long wait time but still satisfied with the service totally satisfied with the service that day More

by cs6016
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid, Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzGabriel zzCruz, zzPaul zzHewitt, zzBilly zzWilliams

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Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We will be working on futher reducing wait time.

January 07, 2024

Dealership Rating
Employee Rating

Juan Vasquez was professional and very customer service oriented. He gets the job done fast and my car is being serviced and I’m on my way to the office More

by mgearthstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young

Print
Jan 08, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

January 06, 2024

Dealership Rating
Employee Rating

Clean helpful and not pushy! Thank you for taking care of me. I liked the communication. More

by hyde915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Jan 08, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 31, 2023

Dealership Rating
Employee Rating

Muy bueno ,me gusta ,cuando termine de pagar el carrito voy por otro gracias etc More

by PORTILLOANA262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa

Print
Jan 02, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 22, 2023

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Employee Rating

Simply the best! Consummate professional. Great service. Good. Good Good Good Good Good Good Good More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Dec 22, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 20, 2023

Dealership Rating
Employee Rating

Very attentive to customers. Only drawback is extreme wait time for oil changes. Could be addressed by not overbooking. More

by haroelant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Print
Dec 21, 2023

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

December 15, 2023

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Employee Rating

Everyone was friendly. The only thing I can say that it took almost weeks to get my car back More

by MHINOJOSA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 18, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 02, 2023

Dealership Rating
Employee Rating

Excelente atencion, muy atentos con el cliente , espero pronto visitarlos nuevamente buen día muchas gracias More

by Edixon Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 04, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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