Check out Juan Vasquez's reviews on DealerRater

February 21, 2024

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Employee Rating

All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb The wait was long but was kept updates from Kaleb More

by manene.bamba

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

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Feb 22, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 21, 2024

Dealership Rating

Employee Rating

Juan has made me feel that his advise is always thoughtful and considerate. I respect him. thoughtful and considerate. I respect him. More

by norm.liebling

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young

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Feb 21, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 18, 2024

Dealership Rating

Employee Rating

I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More

by kaylanbenz33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzSterling zzWhitely, zzBilly zzWilliams

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Feb 19, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 18, 2024

Dealership Rating

Employee Rating

Excellent service. Juan kept me posted via text so I was always informed. The service was performed well and the cost reasonable too. Juan kept me posted via text so I was always informed. The service was performed well and the cost reasonable too. More

by gebeven

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 16, 2024

Dealership Rating

Employee Rating

Juan Vasquez always takes care of me and keeps me informed while my vehicle is serviced. informed while my vehicle is serviced. More

by jm7776

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Feb 16, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 12, 2024

Dealership Rating

Employee Rating

He was knowledgeable and kept a customer in tune or what he was doing and assist with them going home made them comfortable and safe thank you again he was doing and assist with them going home made them comfortable and safe thank you again More

by MURRAYSHERLINE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: zzBilly zzWilliams

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Feb 12, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 05, 2024

Dealership Rating

Employee Rating

Very nice. ..although my wait was long. I was aware of it. The employee's checked up on me, kept me updated. Kept checking on me. Customer service was excellent. ..although my wait was long. I was aware of it. The employee's checked up on me, kept me updated. Kept checking on me. Customer service was excellent. Thank you all. More

by rambot522

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

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Feb 07, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 03, 2024

Dealership Rating

Employee Rating

The staff was great. I was in and out in about 45 mins. Great service. I was in and out in about 45 mins. Great service. More

by ANTONIOLUNA5419

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 31, 2024

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Employee Rating

All good except they reclined drivers and passengers seat almost all the way back which torn my purse holder. almost all the way back which torn my purse holder. More

by ceci82059

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 02, 2024 -

Big Star Hyundai responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your service experience. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience. We value your feedback and appreciate you bringing this to our attention. We are committed to providing a positive experience for all our customers. I would ask you to reach out to me directly so that we may investigate exacly what happened. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 28, 2024

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Employee Rating

People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. departments, Very clean atmosphere, Timely with appointments and great shuttles. More

by chocolate3818

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print

Jan 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 29, 2024 -

chocolate3818 responded

Great

Juan Vasquez | Page 21

Service Consultant

Big Star Hyundai

249 Reviews of Juan Vasquez