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Juan Vasquez
Juan Vasquez at Big Star Hyundai

Juan Vasquez | Page 15

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.6
249 Reviews
4.6

249 Reviews

Write a Review

249 Reviews of Juan Vasquez

September 11, 2024

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Employee Rating

It was a very nice experience ,staff was wonderful, professional and courteous. you guys did great!! More

by MIKEYV372000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

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Sep 12, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

September 10, 2024

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We had some recalls redone. They were taken care of however when we bought the vehicle there were some codes that needed to be reset but they were unable to fix that issue. We w More

by mewfamily
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

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Sep 10, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

September 09, 2024

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Lied about a fuel line and charged me high labor prices for things like adding brake fluid Big rip off price wise they did things that really didn’t need doing. More

by wgpierre
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Recommend Dealer
No
Print
Sep 09, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

September 08, 2024

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I always had a good experience everytime I am dropping off my car for maintenance. Hyundai customer service was excellent 👍 More

by erickcomplains
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 08, 2024

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Juan Vasquez is an amazing service advisor! He keeps his clients informed, and sends texts videos and truly cares about his customers. He goes above & beyond to take care of Hyundai customers. More

by KENGLEHA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 07, 2024

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Very helpful, appreciate the individual taking care of my issues. Service was performed quickly and will be back. Thanks More

by leonlynda
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 06, 2024

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Professional, quick, accommodating. Glad we chose to get my wife’s care serviced here. Will be back More

by VANSANT1124
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Recommend Dealer
Yes
Print
Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 28, 2024

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Bryan is the best service advisor always friendly takes care of all my needs. Thank you More

by AYMEE_YODER12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Aug 28, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 20, 2024

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The Big Star dealership is the only dealership I bring my 2020 Sonata. I trust them only! Won is the service representative I work with...I only bring my car in for service when he is working that day😀 More

by Sis Mavis
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Service Communication
Recommend Dealer
Yes
Print
Aug 20, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 19, 2024

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They take pretty good care of me every time. I go straight to Juan and it's smooth sailing from there. More

by MICHAELANDERSON658
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Aug 19, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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