Juan Vasquez | Page 16

He explained everything to me where I could understand, and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 More

by HOMEZELLARUSSELL54 Verified Customer Verified Customer

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Very helpful when I stopped by without appt. tested my car & did not find anything wrong. Advised me to come back if noise persists. tested my car & did not find anything wrong. Advised me to come back if noise persists. More

by MAUREEN.MALONEY Verified Customer Verified Customer

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Lack of updates. Was rude when I asked for an update. Couldnt diagnose the issue and we are Still having the AC issues. Was rude when I asked for an update. Couldnt diagnose the issue and we are Still having the AC issues. More

by d_carter1221 Verified Customer Verified Customer

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Excelente atención y amabilidad personal sumamente capacitada instalaciones acogedoras con lo necesario para una espera. Un gran equipo de trabajo capacitada instalaciones acogedoras con lo necesario para una espera. Un gran equipo de trabajo More

by lainez.hilda09 Verified Customer Verified Customer

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I actually asked that the tire rotation not be done because they would not balance the tires. The rotation was done but the balance was not. Now I need to take the car to Discount Tire to have the tire because they would not balance the tires. The rotation was done but the balance was not. Now I need to take the car to Discount Tire to have the tires balanced. Other than that, very good. More

by rickortega1953 Verified Customer Verified Customer

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Service team is very fast and efficient, with feedback and follow up around and urgency around customer time. and follow up around and urgency around customer time. More

by katurap Verified Customer Verified Customer

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The service appointment was easy to schedule on line and the service was excellent! My vehicle was checked over completely and the required service quickly and efficiently done. The service technician sent the service was excellent! My vehicle was checked over completely and the required service quickly and efficiently done. The service technician sent me a video of the service and it’s progress and called me as soon as my vehicle was ready. More

by ELDER.ROGERE Verified Customer Verified Customer

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Every time I go in they treat me really well and if I need a ride back to Galveston they give me an Uber or rideshare and come back and pick me up when my vehicle is ready. Supreme service need a ride back to Galveston they give me an Uber or rideshare and come back and pick me up when my vehicle is ready. Supreme service More

by sierrajstephen77 Verified Customer Verified Customer

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Would not honor a factory warranty work after replacing the driver side seat cover twice already. The car is 2020 and only has 35000 miles. Very disappointed the driver side seat cover twice already. The car is 2020 and only has 35000 miles. Very disappointed More

by FPIROZZI2 Verified Customer Verified Customer

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I recently had my car serviced at Big Star Hyundai and I couldn’t be more impressed. From the moment I arrived, I was greeted with professionalism and a warm welcome. The service team was knowledgeable and couldn’t be more impressed. From the moment I arrived, I was greeted with professionalism and a warm welcome. The service team was knowledgeable and took the time to explain everything in detail, making sure I understood what my vehicle needed. The work was done quickly and efficiently, and they kept me informed throughout the entire process. I really appreciated the transparent communication and the care they took with my car. Plus, the waiting area was clean and comfortable, making the experience even better. My car is running smoothly now, and I’m extremely satisfied with the service I received. I highly recommend it to anyone looking for a reliable and trustworthy place to service their vehicle. I’ll definitely be returning for all my future car needs. More

by DELANIE485 Verified Customer Verified Customer

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