Juan Santoro
Juan Santoro at South Bay Hyundai
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Juan Santoro

Finance Manager

South Bay Hyundai

20433 Hawthorne Boulevard
Torrance, CA 90503

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4.9
124 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

24 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

124 Reviews

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124 Reviews of Juan Santoro

June 23, 2024

Dealership Rating
Employee Rating

Antonio did a great job helping us and understanding what we were looking for in our car! Would highly recommend this dealership as it was a great experience overall. More

by Ryan Sheehan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Lopez, Alex Ruiz

Jun 24, 2024

South Bay Hyundai responded

We love to read reviews like this one, Ryan! Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that Antonio and our team were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

June 21, 2024

Dealership Rating
Employee Rating

Was never told that the Hyundai I purchased had been in an accident, which was very unsettling and quite frankly, unprofessional. Emailed the salesman about some upgrades to my vehicle and i was never foll More

by rfossing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ortiz

Jun 24, 2024

South Bay Hyundai responded

Please know it is always our intention to be very transparent in all of our transactions. I apologize if something wasn't clear when you completed paperwork. We appreciate your feedback as we are always looking to improve and someone will be contacting you shortly.

June 21, 2024

Dealership Rating
Employee Rating

The new facilities are comfortable and convenient, and the staff are friendly and quick to get things done. More

by khjsbsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

Dealership Rating
Employee Rating

They worked excellent and kind. I’ll recommend to other friends. Next time I’ll buy another car,also. More

by mihyung7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerry Soto

Jun 21, 2024

South Bay Hyundai responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

June 14, 2024

Dealership Rating
Employee Rating

Great customer service from Eddie. He made sure to always keep us informed of where we were at with the car we wanted. More

by valeria.toro44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Gomez

Jun 18, 2024

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

June 13, 2024

Dealership Rating
Employee Rating

Thank you steven for the help with my remote. Thank you Justin you knew when to be quiet, and let me talk to my English is second language wife Costco #1 More

by Roof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

South Bay Hyundai responded

We're happy to hear you had a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do for you!

June 10, 2024

Dealership Rating
Employee Rating

Eddie was very responsive and helped me try out different features while test-driving the car! More

by mia
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen, Eduardo Gomez

Jun 13, 2024

South Bay Hyundai responded

We're so glad you enjoyed your experience working with Eddie! Please let us know if you have any other questions. We're always happy to help!

June 08, 2024

Dealership Rating
Employee Rating

Best car buying experience ever. They were very knowledgeable about the vehicle I was buying. They were not pushy and made me feel comfortable with making such a big decision. More

by wendy.e.rojas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that our team exceeded your expectations and were able to answer all of your questions! We will make sure they hear all about it! Please let us know if there is anything more that you need. We are always happy to help!

June 07, 2024

Dealership Rating
Employee Rating

Enjoyed working with everyone there. very customer focused and patient. they found the color we wanted at another dealership and got it quickly. More

by joy10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ortiz

Jun 13, 2024

South Bay Hyundai responded

What a great rating and review! We're so glad you enjoyed your experience working with our team, and we look forward to working with you again! Please don't hesitate to reach out if you have any questions.

June 06, 2024

Dealership Rating
Employee Rating

Had a very positive experience with Gerry Soto and his team. They were patient, no "hard sells" and answered all of our questions. No fuss, no rush. Free coffee too! More

by habesla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

South Bay Hyundai responded

Thank you for your excellent review. We are so pleased to hear that Gerry and our team gave you the service you deserve. Have a wonderful weekend!

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