Juan Maldonado
Juan Maldonado at Klamath Falls Toyota

Juan Maldonado

General Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.4
75 Reviews
4.4

75 Reviews

Write a Review

75 Reviews of Juan Maldonado

February 20, 2026

Dealership Rating
Employee Rating

Very friendly and respectful And they get the job done. ..within a good time frame... More

by BLYLIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Klamath Falls Toyota responded

We appreciate you highlighting our team’s friendly, respectful approach and timely service. Juan was glad to service your Ford Edge efficiently. We look forward to assisting you again whenever needed. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 03, 2026

Dealership Rating
Employee Rating

Service team greeted me as I checked in. Communication was clear and easy to understand. Servixe took an adequate amount of time due to the long line of vehicles ahead of me. No complaints h More

by Saskuaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing , Donnie @ service counter

Feb 03, 2026

Klamath Falls Toyota responded

We’re glad our service team provided a friendly check-in and clear communication during your Chevrolet service. Thank you for your patience through the busy schedule and for the 5-star rating on service and parts.

February 02, 2026

Dealership Rating
Employee Rating

Clean friendly and appreciated sales people not coming right out when you pull in looking at the vehicles. More

by AMANDAHANEL4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa

Feb 02, 2026

Klamath Falls Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

January 29, 2026

Dealership Rating
Employee Rating

Never got a call text till 5:50 pm due the person working on the vehicle 🚗 didn’t not turn the slip of finished rush out to go home wish cause to loose 4 hours of work as only depends on my vehicle to move More

by NONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2026

Dealership Rating
Employee Rating

Awesome experience every time. I will always bring my vehicles there and continue to purchase my vehicles also. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 07, 2025

Dealership Rating
Employee Rating

Not good work done on the vehicle no different from when it went in and nothing but argument about what was and is wrong very disappointing. Don’t know that I will ever do business with them again or buy a More

by Geren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Klamath Falls Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 29, 2025

Dealership Rating
Employee Rating

Buying my Toyota 4-Runner was a no hassle, great experience. I will recommend buying a car from Toyota Klamath Falls to friends and family! More

by LORENABERG7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing , Vanessa, and Marco, and Krystal (finance)

Nov 29, 2025

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 29, 2025

Dealership Rating
Employee Rating

Very nice and well informed service department. They are extremely organized and very helpful always. More

by mullengerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2025

Dealership Rating
Employee Rating

Manny and Francisco were awesome. They were attentive, and very assistive in my problem. I was able to get things done with them. I plan on being back. More

by jessekasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 20, 2025

Dealership Rating
Employee Rating

All the staff from the sales representative Dave Delaney to the finance representative Chrystal were exceptional and a delight to work with. Thanks to all for an exceptional experience!! More

by dave.kim77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer , Crystal, finance dept

Nov 20, 2025

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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