Juan Fuentes

I had a great experience with the sales team at City Volkswagen of Chicago. From the moment I walked in, they were welcoming, professional, and genuinely helpful. The staff took the time to understand w Volkswagen of Chicago. From the moment I walked in, they were welcoming, professional, and genuinely helpful. The staff took the time to understand what I was looking for and never made me feel pressured. They were knowledgeable about the vehicles and worked with me to find the best deal that fit my needs and budget. Everything—from the test drive to the final paperwork—was smooth and hassle-free. I highly recommend this team if you’re looking for a positive and stress-free car buying experience from Juan sales member, Clem the sales manager and Evelyn the Finance manager. 5 stars all around. More

Report | Print

Super friendly and quick process. Kept checking on me to make sure that I didn’t need anything. Made it a super painless process. Kept checking on me to make sure that I didn’t need anything. Made it a super painless process. More

Report | Print

Great experience great people to do business with. Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to off Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to offer. He also let us test drive different color cars to make sure what color we really liked. Very smooth negotiation. More

Report | Print

David helped us purchase our VW today! He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. More

Report | Print

The experience was awesome. Juan sales associate at Volkswagen, during my car-buying experience, and I have to say an outstanding experience from start to finish. Tim was grea Juan sales associate at Volkswagen, during my car-buying experience, and I have to say an outstanding experience from start to finish. Tim was great as well. fantastic. Juan he made the typically stressful process of buying a car much more enjoyable, and I would highly recommend him to anyone looking to purchase a vehicle from Volkswagen. His professionalism, kindness, and expertise makes a difference! Juan and Tim was very patient with me and assisted with making sure they provided with everything I asked for. Thanks again Juan Fuentes and Tim More

Report | Print

VW Chicago is a nice and welcoming dealership. It was busy the Saturday I went but I was helped within a few minutes by Juan. I gave him my game plan and numbers. He walked me through a few option It was busy the Saturday I went but I was helped within a few minutes by Juan. I gave him my game plan and numbers. He walked me through a few options until we got to a price I was comfortable with. He was very knowledgeable on the car and answered all my questions about leasing. I appreciated the service and support I received on my new car from him and the dealership. More

Report | Print

Juan was very helpful, professional and understanding what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service More

Report | Print

Juan was personal, knowledgeable, and always willing to help. Made us feel welcomed. Thank you help. Made us feel welcomed. Thank you More

Report | Print

Juan did a great job keeping everything transparent and everything moved quickly with our purchase everything moved quickly with our purchase More

Report | Print

Juan was personal, knowledgeable, and always willing to answer clarifying questions. Thank you Juan! Thank you thank answer clarifying questions. Thank you Juan! Thank you thank More

Report | Print