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Juan Fuentes
Juan Fuentes at City Volkswagen of Chicago
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Juan Fuentes

Sales & Lease Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
109 Reviews
5.0

109 Reviews

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109 Reviews of Juan Fuentes

March 30, 2025

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Employee Rating

Juan was very helpful, professional and understanding what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service More

by Xavlexi01
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Lazaro Del Sol, DAVID H ALCARAZ

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Mar 30, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

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Juan was fantastic. Prompt, attentive, and truly cared about the customer experience. Thank you, Juan! More

by Srbrock1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay

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Mar 29, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

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Juan did a great job keeping everything transparent and everything moved quickly with our purchase More

by crkrueg
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Purchase Time
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Recommend Dealer
Yes
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Mar 29, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

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Juan was personal, knowledgeable, and always willing to answer clarifying questions. Thank you Juan! Thank you thank More

by maryanncueva26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 29, 2025

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

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Had a great experience leasing a car with City Volkswagen thanks to Juan Fuentes! He was incredibly personable, patient, and helpful throughout the entire process. He made everything smooth and stress-free. More

by Memartinez94
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 29, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

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Juan was personal, knowledgeable, and always willing to help. Made us feel welcomed. Thank you More

by maryanncueva26
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 29, 2025

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 26, 2025

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He was a very good dealer answered all our questions and was very nice to talk to we recommended him. More

by Dazzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha, Brandon Rosenow

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Mar 26, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 23, 2025

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Everything was perfect! Comfortable space and great service! I’ll definitely recommend this place to everyone ! More

by steviefennell10
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Finance Experience
Recommend Dealer
Yes
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Mar 24, 2025

City Volkswagen of Chicago responded

Thank you so much, Stevie, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2025

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Juan was AMAZING! I wasn’t in the market for a vehicle but decided to check things out. Everything Juan told me is what transpired when I got to the dealership. Polite More

by Caldridg39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Tim Curran

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Mar 16, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that Juan and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Mar 14, 2025

Caldridg39 responded

Amazing experience!

March 05, 2025

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Awesome people at the dealer worked very had to make it possible for my daughter to purchase her new electric car. Great customer service, friendly, courteous and took the time to make it possible for her. More

by angelawade91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Lazaro Del Sol, DAVID H ALCARAZ, Tim Curran

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Mar 05, 2025

City Volkswagen of Chicago responded

Angela, Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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