Juan Carill

Biggers Mitsubishi responded

We’re happy to hear that you found our team friendly and thorough during your visit. Providing attentive service and making sure every detail is taken care of is very important to us. We also appreciate the special mention for Michael, our Service Director, along with Juan. We’ll be sure to share your kind words with them—they’ll be glad to know their efforts made a positive impression. Thank you for choosing Biggers Mitsubishi for your service needs. We truly appreciate your support and look forward to seeing you again on your next visit! 🚗🔧

Biggers Mitsubishi responded

Hi Juanita, thank you for the wonderful review! ⭐ We’re delighted to hear that you had an excellent service experience and that our team made you feel welcome. Providing friendly service and making sure your vehicle leaves clean and well taken care of are small details that we believe make a big difference. We’ll be sure to share your kind feedback with Arnold and Juan—they’ll be happy to know their efforts made your visit a positive one. Thank you for choosing Biggers Mitsubishi to service your vehicle. We truly appreciate your support and look forward to helping you again in the future! 🚗✨

Biggers Mitsubishi responded

Hi Maribel, Thank you so much for your thoughtful review and for trusting Biggers Mitsubishi with your vehicle. We truly appreciate you recognizing our commitment to keeping you and your grandkids safe—that means everything to our team. We also appreciate you pointing out the missed oil change sticker. That’s an important detail, and we apologize for the oversight. Thank you for bringing it back to our attention so we could correct it. Regarding your brake recall visit, we’re sorry the service took longer than the estimated hour and disrupted your plans. We understand how valuable your time is, and we should have communicated any delay more clearly. Your feedback helps us improve our scheduling accuracy and communication moving forward. It’s wonderful to hear that, overall, your experience was excellent and that you would recommend us. We’ll be sure to share your kind words with Michael, Jose, Jeff, Juan, Kurt, and the entire service team. Thank you again for your continued trust—we look forward to taking care of you and your Mitsubishi in the future.