Josue Cruz | Page 4

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you have chosen us for five vehicle purchases and truly appreciate your continued trust. Your loyalty means everything to us, and we are honored to be your go-to choice for your automotive needs. We look forward to serving you again whenever you are ready for your next vehicle purchase.

Grand Prairie Ford responded

We are sorry to hear that you feel this way about your experience. We understand your frustration and take your concerns seriously. Your feedback is important to us as we strive to provide quality service to all our customers. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and address your concerns directly.

Grand Prairie Ford responded

We genuinely appreciate your positive feedback about your truck shopping experience with us. It's wonderful to hear that our team members made you feel welcomed and helped accommodate your needs during your visit. We're pleased that we could make your time with us efficient and pleasant while you searched for the right vehicle. Your experience reflects our commitment to providing friendly service and respecting our customers' valuable time. Thank you for choosing Grand Prairie Ford and for sharing your thoughts about your visit.

Grand Prairie Ford responded

We are utterly delighted to hear about your positive experience with our team. It sounds like you found exactly what you were looking for in a truck, and we appreciate you taking the time to share your thoughts. We understand that finding the right vehicle with specific requirements can take time, and we are glad our professional approach made the process comfortable for you and your wife. Your satisfaction with your new truck means everything to us at Grand Prairie Ford, and we hope you enjoy many great experiences ahead.

Grand Prairie Ford responded

We are thrilled to hear about your wonderful experience with our team! It means so much to us that you found our staff to be welcoming, well-informed, and straightforward throughout your truck purchase. Creating a comfortable environment where customers feel at ease without any high-pressure tactics is exactly what we strive for every day. Your feedback about the transparency during the process truly validates our commitment to honest service. We appreciate you taking the time to share your positive experience at Grand Prairie Ford, and we hope you enjoy many great miles in your new truck!

Grand Prairie Ford responded

Thank you immensely for taking the time to share your positive experience! We are delighted to hear that our team made you feel welcome and provided excellent service. It means so much to know that you found our staff to be friendly and that you were impressed with our vehicle inventory and selection. Your kind words about our dealership truly make our day. We appreciate your business and look forward to serving you again in the future.

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that your vehicle purchase was both quick and smooth. Your satisfaction with your new Bronco truly makes our day. We understand how important it is to have a seamless buying process, and we're thrilled that we could deliver exactly that for you. Thank you for trusting Grand Prairie Ford with such an important purchase, and we're honored that you would recommend us to your loved ones. We hope you enjoy many great adventures in your new Bronco!

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We are delighted to hear that you found our team to be welcoming and that your visit was efficient. It means a great deal to us that you would recommend our services to others. We appreciate your business and look forward to serving you again in the future.

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us, Quint! We are thrilled to hear that you found exceptional value and appreciated the professionalism of our team throughout your entire visit. Your recommendation means the world to us at Grand Prairie Ford. We take great pride in providing outstanding service and ensuring every customer feels valued. It was our pleasure to serve you, and we look forward to helping you with all your automotive needs in the future.

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.