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Joshua Shook
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Joshua Shook
Express Lube Advisor
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
97 Reviews
Dealership Experience
5 yrs
Industry Experience
5 yrs
97 Reviews
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97 Reviews of Joshua Shook
December 18, 2024
Very personal and very welcoming, did great work on my car and even filled up my windshield wiper fluid. car and even filled up my windshield wiper fluid. More
by Sam
Verified CustomerOther Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Hayden Baker
November 27, 2024
Friendly and helpful, the process was quick and seemless. The best part was the dealer did most of the writing. It would have been nice if I could have had an inspection sheet or something to give specific d The best part was the dealer did most of the writing. It would have been nice if I could have had an inspection sheet or something to give specific details on my trade in. Otherwise, the dealer guided me on what was important to include. More
by JIMMY_PRITCHETT
September 06, 2024
I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More
by Emendes
Other Employees Tagged: Jessica Konstantynowicz, Mark Brookins, Ian Chase, Chris Schmidt, Wayne Marc Cravey, Cameron Kerns, Christian Diaz, Elizabeth Strickland, Jason HESS
May 17, 2024
I came in for a scheduled oil change, and I waited 3 hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid when I can do it for half the money and a quarter of the time, and at least have a beer in hand. The people we very nice and professional. More
by cammeron.hull
Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Hayden Baker
November 18, 2023
Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More
by BECCAPOOH22
Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Travis Richardson , Dana
October 21, 2023
Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships The timing communication was the best I would highly recommend Hyundai dealerships More
by jbrown1760
Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Felipe Soriano-Sosa, Hayden Baker, Matthew Dean
October 20, 2023
I prefer Lithia Hyundai because as everyone knows Lithia Hyundai is the best Lithia in anchorage Hyundai is the best Lithia in anchorage More
by CKofoid
Other Employees Tagged: Kevins Mercedes
September 13, 2023
In for oil change and tire rotation. Success in getting convenient appointment, waited, and got call for in-time completion. But they couldn't find my fob at desk. Spent 15 minutes looki Success in getting convenient appointment, waited, and got call for in-time completion. But they couldn't find my fob at desk. Spent 15 minutes looking for car and fob. Turned out still on rack awaiting further word from front desk on possible additional service. Pretty disorganized More
by PAT45
August 28, 2023
Unable to open my doors without paying 5000. 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Mana 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Manager. Not happy with Service center right now at all. But Kevin is always great and tries his best. The rest are in need of serious training. More
by McCray6
Other Employees Tagged: Kevins Mercedes, Elizabeth Strickland, Matthew Dean
