Joshua Shook

I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More

by Emendes Verified Customer Verified Customer

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Service is provided in a timely manner. Customer service minded employees provide good advice on vehicle maintenance. Customer service minded employees provide good advice on vehicle maintenance. More

by WILLIS5FAMILY Verified Customer Verified Customer

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I came in for a scheduled oil change, and I waited 3 hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid when I can do it for half the money and a quarter of the time, and at least have a beer in hand. The people we very nice and professional. More

by cammeron.hull Verified Customer Verified Customer

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Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More

by BECCAPOOH22 Verified Customer Verified Customer

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Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships The timing communication was the best I would highly recommend Hyundai dealerships More

by jbrown1760 Verified Customer Verified Customer

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I prefer Lithia Hyundai because as everyone knows Lithia Hyundai is the best Lithia in anchorage Hyundai is the best Lithia in anchorage More

by CKofoid Verified Customer Verified Customer

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In for oil change and tire rotation. Success in getting convenient appointment, waited, and got call for in-time completion. But they couldn't find my fob at desk. Spent 15 minutes looki Success in getting convenient appointment, waited, and got call for in-time completion. But they couldn't find my fob at desk. Spent 15 minutes looking for car and fob. Turned out still on rack awaiting further word from front desk on possible additional service. Pretty disorganized More

by PAT45 Verified Customer Verified Customer

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Unable to open my doors without paying 5000. 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Mana 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Manager. Not happy with Service center right now at all. But Kevin is always great and tries his best. The rest are in need of serious training. More

by McCray6 Verified Customer Verified Customer

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Did a great job while we waited. Didn’t take too long either. Greatly appreciated. Didn’t take too long either. Greatly appreciated. More

by DIADIEM Verified Customer Verified Customer

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The serbice on by 2014 was scheduled and completed on time. I enjoy being kept update on the service. time. I enjoy being kept update on the service. More

by Hyundia Owner Verified Customer Verified Customer

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