Josh Jeffres

Colonial is my go-to VW dealer in Massachusetts. The staff are consistently courteous and low-pressure. The inventory is excellent. Start-to-finish, the purchasing process takes just over two hou The staff are consistently courteous and low-pressure. The inventory is excellent. Start-to-finish, the purchasing process takes just over two hours, which is (really) fast in my experience. And the service department is wonderful. Convenience, price, and service cannot be beat. More

by henlina Verified Customer Verified Customer

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Josh went above and beyond! !! Very informative and knowledgeable about vehicle and the lease process. !! Very informative and knowledgeable about vehicle and the lease process. More

by mdonovan53173 Verified Customer Verified Customer

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Very good experience Everybody was very pofesional Would come back again for future car Puchases pofesional Would come back again for future car Puchases More

by dicenzo305 Verified Customer Verified Customer

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John was so amazing. Went over every document over with me and was patience in answering my questions. And Josh has been terrific! Always answering my calls/texts and loo Went over every document over with me and was patience in answering my questions. And Josh has been terrific! Always answering my calls/texts and looking out for me. More

by sephora.bernard Verified Customer Verified Customer

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I have a great experience the dealership is great and the people are awesome. make my decision to buy a Volkswagen much easier people are awesome. make my decision to buy a Volkswagen much easier More

by orlandopatricio450 Verified Customer Verified Customer

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Second purchase with VW in Medford. Everyone was great and easy to work with as always Everyone was great and easy to work with as always More

by bharkins14 Verified Customer Verified Customer

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Knowledgeable and friendly service, answered any questions I had and made the experience very simple. Josh was excellent. questions I had and made the experience very simple. Josh was excellent. More

by william.giguere Verified Customer Verified Customer

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The rating would be 5 stars, if it were not for the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the car that we originally selected at Colonial's superb web site. Although Josh answered all of our questions he had the annoying habit of, apparently, dealing with several potential buyers at the same time. This large number of buyers does attest to this dealer's, and its brand's, popularity but dilutes the attention paid to any individual customer, including to us. The finance person we dealt with, John Mancini, was competent, pleasant and singularly attentive. In summary, our buying experience was such that we gladly will return to Colonial. More

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Communication was lacking. I was told documents were ready to be signed, when I showed up, nothing was ready. Never received any of my paperwork when I picked up my car. Mats w I was told documents were ready to be signed, when I showed up, nothing was ready. Never received any of my paperwork when I picked up my car. Mats were not installed or available so they had to be ordered and would call once they were in. I never received a phone call and had to call them a week later to confirm. More

by kmd429 Verified Customer Verified Customer

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I had a fantastic experience with Josh at Colonial Volkswagen of Medford. He was incredibly attentive, enthusiastic, and helpful throughout the entire process of getting my lease. Communication was to Volkswagen of Medford. He was incredibly attentive, enthusiastic, and helpful throughout the entire process of getting my lease. Communication was top-notch, as he kept me updated every step of the way. What stood out to me was his transparency with every cost associated with the lease. I highly recommend working with Josh for a seamless and enjoyable car leasing experience! More

by mayavolpe1 Verified Customer Verified Customer

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