Josh Halse

Truck service has become totally ridiculous. You make a first appointment for 7am. and they don't even start looking at it until 45 min. later. Most of the service advisors are rude and don't You make a first appointment for 7am. and they don't even start looking at it until 45 min. later. Most of the service advisors are rude and don't care. No value for customers time. I get sometimes things take a bit of time to get going but 45min? Not the only time this has happened. I've been going there since 2017 and it has been the same problem since. Literally every time. It has been getting worse as the years have gone by. There is one Mechanic that seems to care but that's it. I don't know why nothings changed. I hate giving one star but my time matters and I'm sick of it. Even the supervisors don't really help. They are very condescending at times. Sorry about this and sorry about that. It doesn't cut it. The sales department is fine but service is the most important thing when buying a vehicle. Fix the problem, fire everyone if you have to but do something about it!! More

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I called from out of state to buy a new F450 like I am ready now have the money coming tomorrow. They seem like I was a bother to them to sell me a truck. Even in person. Oh well that’s what you get in Ny ready now have the money coming tomorrow. They seem like I was a bother to them to sell me a truck. Even in person. Oh well that’s what you get in Ny I guess More

by CKIRBY4205 Verified Customer Verified Customer

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One of the best dealership to deal with had me in and out in no time in no time More

by pacific.crane Verified Customer Verified Customer

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Josh and Q were a pleasure to work with. They made the transaction easy and seamless. They are both professionals who are committed to customer satisfaction. They made the transaction easy and seamless. They are both professionals who are committed to customer satisfaction. More

by MBAKER10 Verified Customer Verified Customer

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This is the 2nd truck I bought from Depaula Ford, and my 3rd vehicle I bought from Depaula group. I always have a good experience, that's why I keep going back. Jim and Josh were great. 3rd vehicle I bought from Depaula group. I always have a good experience, that's why I keep going back. Jim and Josh were great. More

by frank@FIXERFRANK.com Verified Customer Verified Customer

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Very welcoming staff, also my service technician was very thorough with his video and pointed a few things out that need to be taken care of in the future, thorough with his video and pointed a few things out that need to be taken care of in the future, More

by isca1234.sm Verified Customer Verified Customer

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I had a great experience with confirming the truck I was looking for to talking with sales personnel, and finishing up paperwork with the finance department. Overall, this was a great dealership to do busin looking for to talking with sales personnel, and finishing up paperwork with the finance department. Overall, this was a great dealership to do business with. More

by rickotis33 Verified Customer Verified Customer

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Excellent sales service. Smooth transaction. Very happy with the truck that was purchased. Would recommend them to anyone. Smooth transaction. Very happy with the truck that was purchased. Would recommend them to anyone. More

by timmb Verified Customer Verified Customer

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Good place to shop never felt pressure to buy a truck would recommend them to my friends would recommend them to my friends More

by sawplumbing22 Verified Customer Verified Customer

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Everyone is always so pleasant and great to work with and always can get an appointment when needed always can get an appointment when needed More

by tchonski Verified Customer Verified Customer

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