Josh Fuller

I received an invoice for service that stated that I had received service on a date that I had not received service. I tried multiple times and methods to communicate this fact and did not receive a callba received service on a date that I had not received service. I tried multiple times and methods to communicate this fact and did not receive a callback or any other communication. I finally reached a person and they made light of the fact that I had received this invoice. The reason they gave me for getting this did not make any sense to me. They said they had mentioned getting my car tinted when I bought the car on 10/28/2024 and I said I didn't want it. I have no recollection of any conversation about this and I don't understand why this invoice suddenly showed up in my email inbox. More

by cherylanew Verified Customer Verified Customer

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They crashed my car, NEVER called back, and said they fixed a tire leak, but actually didn’t. I was quoted a time, and the car was not even in the shop by the end of that time. Manager was rude and conde fixed a tire leak, but actually didn’t. I was quoted a time, and the car was not even in the shop by the end of that time. Manager was rude and condescending. More

by SABRINA.MESEL Verified Customer Verified Customer

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The service took too much time and stated price changed was increased at the end. was increased at the end. More

by RJEDWARDSW315 Verified Customer Verified Customer

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Good service but a little of wait though. You need to work a little better in the timefrMe You need to work a little better in the timefrMe More

by YHERRERA12 Verified Customer Verified Customer

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I have been a customer with Toyota of Tampa Bay for over 25 years. I have been please with the services. This is my fifth car that I have bought from the dealership. Very please with the customer service. 25 years. I have been please with the services. This is my fifth car that I have bought from the dealership. Very please with the customer service. More

by MAXICLAIR6955 Verified Customer Verified Customer

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Every time I come to Toyota of Tampa I receive wonderful customer service and keeping me update on my services and the cost. customer service and keeping me update on my services and the cost. More

by Lee509 Verified Customer Verified Customer

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Good and quick service. No issues. Very helpful. Did what needed to be done well No issues. Very helpful. Did what needed to be done well More

by EMREF Verified Customer Verified Customer

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All is good, everything went well as expected , prompt service , good communication, addresses all needs, pickup and droppff service , good communication, addresses all needs, pickup and droppff More

by VimalaSudhir Verified Customer Verified Customer

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Norman was exceptional. He cares about the service that I received. I will continue to call him to set up an appointment. He cares about the service that I received. I will continue to call him to set up an appointment. More

by LLYNCH0314 Verified Customer Verified Customer

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This was my first encounter with Norman. I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not try to sell me a service I don't need. I've been coming to the same dealer for many years (every six months) and upon occasion have encountered an advisor who tried to sell me a service I really didn't need. I would be happy to work with Josh or Jarod again. More

by PATTIE1P Verified Customer Verified Customer

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