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Joseph Urse
Joseph Urse at Mountaineer Honda

Joseph Urse | Page 13

Fixed Ops Director Service/Parts

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.8
151 Reviews

Proficient in all aspects of Fixed Operations. Have been in the industry since 2002. Honda and Chrysler/Jeep certified in Fixed Operations and have worked at the same dealership since 2005.

Dealership Experience

21 yrs, 2 mos

Industry Experience

24 yrs

Specialties & Trainings

NADA Certified in Fixed Operations Management

Honda Certified in Fixed Operations Management.

View more specialties & trainings
4.8

151 Reviews

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151 Reviews of Joseph Urse

November 07, 2024

Dealership Rating
Employee Rating

Convenient location, quick service, friendly staff. I like the ease of evening before drop off. More

by BILLOTTEPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

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Nov 10, 2024

Mountaineer Honda responded

Thank you for taking the time to leave us a review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 05, 2024

Dealership Rating
Employee Rating

Very patient and explained everything that needed to be done for my vehicle. Would recommend to anyone with a Honda that needs service. More

by lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Robert Brooks, Jordan Callaway, Dennis Cochran, Bryan Fato

Print
Nov 06, 2024

Mountaineer Honda responded

Thank you for the kind words for our service department, Lindsay! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 31, 2024

Dealership Rating
Employee Rating

Always great service. Great dealership. Good people. Enjoy going to my local dealer. Thank you! More

by randyshillingburg
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Print
Nov 01, 2024

Mountaineer Honda responded

Thank you, Randy, for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 30, 2024

Dealership Rating
Employee Rating

. The staff were professional and courteous. They performed a complete and comprehensive courtesy inspection of my vehicle informing me what needed to be corrected. Overall it was an excellent experi More

by ruwicked2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Print
Oct 31, 2024

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 26, 2024

Dealership Rating
Employee Rating

Quick and efficient. Will be back again for next service that is needed. Thanks again More

by tjpwvrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Print
Oct 27, 2024

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 25, 2024

Dealership Rating
Employee Rating

Convenient location and good quality work. Service is often very slow but was fine on this last visit. More

by jhodor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Print
Oct 25, 2024

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 22, 2024

Dealership Rating
Employee Rating

Excellent service. Was having a really rough day and they made it a lot bettter. More

by wvufans6970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Print
Oct 22, 2024

Mountaineer Honda responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 20, 2024

Dealership Rating
Employee Rating

I brought my pilot in for a recall. The service was much faster than anticipated. Everyone was very polite and helpful. More

by B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 20, 2024

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 19, 2024

Dealership Rating
Employee Rating

Hitch installed but did not hook up back up lights. Took to other dealership to fix. They did make right by offering to pay bill. Overall disappointing. Took forever to get all parts in and contacted. More

by KELLYURSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 23, 2024

Mountaineer Honda responded

Thank you for bringing this to our attention, Kelly, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 14, 2024

Dealership Rating
Employee Rating

Best service department around. They get you in and out with no hassle! Love how they review the recommendations! More

by Did51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Oct 15, 2024

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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