Joseph Urse
Joseph Urse at Mountaineer Honda

Joseph Urse | Page 12

Fixed Ops Director Service/Parts

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

Contact Me
4.8
134 Reviews

Proficient in all aspects of Fixed Operations. Have been in the industry since 2002. Honda and Chrysler/Jeep certified in Fixed Operations and have worked at the same dealership since 2005.

Dealership Experience

20 yrs, 11 mos

Industry Experience

23 yrs, 9 mos

Specialties & Trainings

NADA Certified in Fixed Operations Management

Honda Certified in Fixed Operations Management.

View more specialties & trainings
4.8

134 Reviews

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134 Reviews of Joseph Urse

October 20, 2024

Dealership Rating
Employee Rating

I brought my pilot in for a recall. The service was much faster than anticipated. Everyone was very polite and helpful. More

by B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 19, 2024

Dealership Rating
Employee Rating

Hitch installed but did not hook up back up lights. Took to other dealership to fix. They did make right by offering to pay bill. Overall disappointing. Took forever to get all parts in and contacted. More

by KELLYURSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2024

Mountaineer Honda responded

Thank you for bringing this to our attention, Kelly, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 14, 2024

Dealership Rating
Employee Rating

Best service department around. They get you in and out with no hassle! Love how they review the recommendations! More

by Did51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

October 10, 2024

Dealership Rating
Employee Rating

Very happy with the service and helpful staff. All around great work and professionalism of everyone with whom we interacted More

by gwes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Oct 10, 2024

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 09, 2024

Dealership Rating
Employee Rating

Great service got us in and out in under an hour. Have bought numerous Honda vehicles over the years. More

by hmnbrd58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Oct 09, 2024

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 09, 2024

Dealership Rating
Employee Rating

Very professional and quick. Would highly recommend! Thank you very much! Will do business again More

by manear0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Oct 09, 2024

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 07, 2024

Dealership Rating
Employee Rating

The service was excellent pricing reasonable. We’ll go back again. Waiting room had good coffee More

by wv47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 07, 2024

Dealership Rating
Employee Rating

Great service! Friendly, clean. Professional. In and out quickly. Next vehicle will be another Honda. More

by ACIFS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Robert Brooks, Jordan Callaway, Dennis Cochran, Bryan Fato

Oct 07, 2024

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 04, 2024

Dealership Rating
Employee Rating

The service was very quick and I was able to get in on my day off which was perfect. More

by catiecat2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Oct 05, 2024

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 02, 2024

Dealership Rating
Employee Rating

The team was respectful and responsive and kept us informed during all the services and repairs! More

by JI_ISNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Jason Albright, Jordan Callaway

Oct 02, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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