Joseph Castera

The worst dealership I have ever dealt with. The vehicle they leased with me had multiple issues, I sent the vehicle for maintenance and they claimed that a little bump caused ALL the issues the The vehicle they leased with me had multiple issues, I sent the vehicle for maintenance and they claimed that a little bump caused ALL the issues the vehicle came with. Then they kept the vehicle they for 28 days and WERE RUSHING ME OUT because they feared it would get deemed a lemon, all I wanted was my car fixed that’s it. THEY DID NOTHIN TO THE VEHICLE and wanted to charge me diagnostics and all the issues the vehicle came with, and I had to come out of pocket for the issues that the vehicle came with like AC, the car key not working, the fuel sensor topping off making it extremely tedious to fill gas, the miles to empty was always going up and down! Then on the paper they gave me, it stated WARRANTY would cover it, but in person they didn’t. Horrible service, I previously had issues with the salesman who lied and lied and lied, that another worker had to step in and CALLED him out with the lying. I WILL NEVER GO BACK TO FORD EVER AGAIN, disgraceful to treat a customer like this! More

by MICHAELOLIVIERO13 Verified Customer Verified Customer

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Dana Ford Manager provided the best customer service yet again. I felt valued and understood. again. I felt valued and understood. More

by Vasyl Lysetskyi Verified Customer Verified Customer

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It is always a great experience getting my car serviced at Dana. Thank you for all your help Joe! at Dana. Thank you for all your help Joe! More

by JLSN Verified Customer Verified Customer

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Dealer was very helpful with the Rosie’s I had with my car, they kept me informed car, they kept me informed More

by StefanieW Verified Customer Verified Customer

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Very good service and very professionally they did my car problems. I can recommend to anybody who wants to get fixed your vehicle problems. I can recommend to anybody who wants to get fixed your vehicle More

by viraj mampitiya Verified Customer Verified Customer

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Always Great service at Dana … Even if you stay there and wait it never a long wait .. thank you Dana for great service and wait it never a long wait .. thank you Dana for great service More

by vdolce22 Verified Customer Verified Customer

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Hhhhhh hhhhhhh hhhhhh. Hhhhhh. Hhhhh. Hhhhhhh. Hhh. Hhh. Hhh. Hhh. They always do a great job. Hhhhhh. Hhhhh. Hhhhhhh. Hhh. Hhh. Hhh. Hhh. They always do a great job. More

by johndelfino3234 Verified Customer Verified Customer

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I am extremely disappointed with my experience at Dana Ford. When I purchased my vehicle, I expected honesty, professionalism, and proper disclosure. Instead, I was left dealing with ongoing issues and a Ford. When I purchased my vehicle, I expected honesty, professionalism, and proper disclosure. Instead, I was left dealing with ongoing issues and a lack of accountability from both the dealership and their service department. Despite multiple visits and attempts to resolve the problems, the dealership has not taken proper responsibility or provided the level of service one should expect when making such a significant purchase. The frustration and inconvenience I’ve faced as a result of their handling of my vehicle has been incredibly disheartening. Transparency and customer care seem to be lacking, and unfortunately, my experience has left me with no trust in this dealership. I strongly caution others to carefully consider their options before buying or servicing a vehicle here. More

by LOOMAR Verified Customer Verified Customer

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Excellent service very happy, very good. Everything was done in an efficient manner and professionally thank you so much.. Everything was done in an efficient manner and professionally thank you so much.. More

by Vasyl Lysetskyi Verified Customer Verified Customer

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Great service, excellent customer service and will recommend to all friends and family. Would leave 10 stars! recommend to all friends and family. Would leave 10 stars! More

by Patrick Hall Verified Customer Verified Customer

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