Jose Zambrana

Customer Service, through and through, is top notch. My Service advisor Jose was professional, competent, and a pleasure to interact with during my vehicle repairs. Repairs were completed on time and My Service advisor Jose was professional, competent, and a pleasure to interact with during my vehicle repairs. Repairs were completed on time and I am very satisfied with the outcome. More

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Jose knew what was going on before any tests were done. Was tested for diagnosis & again afterwards to see that everything passed. I could feel the difference when I turned on my car. They didn't take long Was tested for diagnosis & again afterwards to see that everything passed. I could feel the difference when I turned on my car. They didn't take long, only about 1 1/2 hours. Very nice. So appreciate Grapevine Subaru! More

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excellent service and staff - facility is clean and convenient. staff keeps the customer informed in a timely basis convenient. staff keeps the customer informed in a timely basis More

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From walking in to this dealership, to driving our new Subaru Ascent, the whole process was smooth. We were greeted with smiles and with courtesy by one of their dedicated sales person- Red. It has been a Subaru Ascent, the whole process was smooth. We were greeted with smiles and with courtesy by one of their dedicated sales person- Red. It has been a great experience with Five star Subaru of Grapevine. More

by Detdet Verified Customer Verified Customer

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The salesman and the financial officer were friendly and efficient. Both were excellent and well versed with their information. efficient. Both were excellent and well versed with their information. More

by PATLAINE31 Verified Customer Verified Customer

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Subaru of Grapevine is extremely competent, trustworthy, and customer oriented. We will be customers for life! and customer oriented. We will be customers for life! More

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All I can say is that I'm very happy with the service I received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful,and took care of my problem. Thank you for the good service More

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All around excellent experience. Appointment was easy to make, the service was performed on time and well. I’ve never been disappointed Appointment was easy to make, the service was performed on time and well. I’ve never been disappointed More

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The are professional, courteous, and efficient. Their workmanship and attention to detail are wonderful! They pride themselves on customer service. I wish all dealerships were this great!! Their workmanship and attention to detail are wonderful! They pride themselves on customer service. I wish all dealerships were this great!! More

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Very nice waiting area, coffee machine, snacks (mostly healthy), and restrooms. Charging station for all kinds of cell phones. healthy), and restrooms. Charging station for all kinds of cell phones. More

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