Jose Villanueva | Page 5

Despite the vehicle being in good condition and receiving respectful, professional service from Jose Villanueva, my overall experience at this dealership was deeply disappointing. The way the staff chose to respectful, professional service from Jose Villanueva, my overall experience at this dealership was deeply disappointing. The way the staff chose to handle the incident was not only unprofessional—it was appalling. I’ve purchased numerous vehicles in my life—from high-end showrooms to roadside lots—and while I’ve seen the full spectrum of treatment, I’ve never felt so disrespected over such a trivial matter. This wasn't about a $49 set of floor mats. It was about the dismissive and condescending attitude of those responsible for explaining the situation. If this is how they treat a cash-paying customer over a minor issue, I shudder to think how they'd respond to someone walking in with their family to buy their very first car. I will never return to this dealership, and I will do everything I can to ensure no one I know is ever subjected to the same experience. n today’s digital era, a single instance of customer mistreatment can reach hundreds—if not thousands—of potential buyers within moments. I intend to share my experience with friends and family, and I trust they’ll pass it along to anyone considering a vehicle purchase. The way this dealership treats its customers deserves to be known More

by cj24 Verified Customer Verified Customer

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Gracias a Raúl y Angelnpor a verme ayudado a comprar mi camioneta y al equipo de San Leandro Dodge camioneta y al equipo de San Leandro Dodge More

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Gracias por todo Raúl fue mi vendedor y me llevé una RAM 1500 Rebel.gracias a todo el equipo de San Leandro CDJR 1500 Rebel.gracias a todo el equipo de San Leandro CDJR More

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Gracias por el service Raul y Angel fueron mis vendedores me dieron la mejor oferta que tenian vendedores me dieron la mejor oferta que tenian More

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Thank you for everything I have a very good costumer service Raul help me on my purchase service Raul help me on my purchase More

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Great experience with this dealership. Very transparent and easy to do business would definitely buy again!.Val and Jose did an amazing job! Very transparent and easy to do business would definitely buy again!.Val and Jose did an amazing job! More

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José was wonderful! The test drive process was easy, the paperwork took some time, but I appreciated the team in the end. Left very happy with my new wrangler! Thank you The test drive process was easy, the paperwork took some time, but I appreciated the team in the end. Left very happy with my new wrangler! Thank you Jose!!! More

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