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
218 Reviews
Write a ReviewDealership Experience
1 yr, 11 mos
Industry Experience
10 yrs, 9 mos
Languages Spoken
English
Spanish
218 Reviews of Jose Teran
February 15, 2025
Service department always ensures you are well taken care of. Appointments are easy either online or over the phone. of. Appointments are easy either online or over the phone. More
Other Employees Tagged: Angela Davis, Ainsley Roark
January 31, 2025
Ainsley made sure I knew the status of my vehicle every step of the way. Great service! step of the way. Great service! More
Other Employees Tagged: Ainsley Roark, Daniel Wood
January 31, 2025
I did not have much interaction with him. Did you take away text notifications? I didn't receive them. Did you take away text notifications? I didn't receive them. More
Other Employees Tagged: Keith Mujica
January 30, 2025
Professionalism at its best! Made a great decision working with this company. I will be recommending to friends and family! Made a great decision working with this company. I will be recommending to friends and family! More
Other Employees Tagged: Ainsley Roark
January 27, 2025
I had excellent service and i am truly grateful for the service and support i received. Great customer service! service and support i received. Great customer service! More
Other Employees Tagged: Albert Ramirez
January 24, 2025
During the past few years Ainsley has made sure I have been well taken care of every time I've had to bring my car in. She is aware that my husband has serious health related issues and I must always hav been well taken care of every time I've had to bring my car in. She is aware that my husband has serious health related issues and I must always have a vehicle available. Unfortunately, my CT4 was in the shop 8 times for an emissions code over a period of many months. Each time I had to bring the car in, Ainsley made sure that a loaner was ready for me and kept me updated on the status of my vehicle while it was in the shop. She has always been professional and courteous, even when I was a bit on the not so nice side. Hopefully, my current Cadillac will turn out to be a much better investment than the CT4 was. It was a pretty car, but a royal pain in my rear! I really like Ainsley, but I look forward to not having to see her as often as I did with the CT4. She's a hard worker and Big Star is lucky to have her! More
Other Employees Tagged: Ainsley Roark
January 24, 2025
This is the second time that I have made a purchase at this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and beyond all day to get it done! More
Other Employees Tagged: Keith Mujica, Charles Jackson
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