Absolutely amazing experience for the past 7 different
times I've purchased a new vehicle
times I've purchased a new vehicle
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by Gilbert Ruiz
Apr 01, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Lucky number seven! Gilbert, we're so honored to have worked with you on seven excellent purchases, and we hope to help you with many more. Thank you so much, and enjoy the ride.
Jesus was extremely helpful in the buying process.
No pressure and knowledgeable of the process. He did everything I asked of him. Pleasant experience
No pressure and knowledgeable of the process. He did everything I asked of him. Pleasant experience
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by randriacchi
Verified Customer
Verified Customer
Mar 28, 2025 -
Norm Reeves Honda Superstore Cerritos responded
It was an honor to help you find your new car! We'll tell Jesus about your kind review—we just know it'll brighten his day! Thank you so much, and if you want to come back for service, we have an online appointment request tool you can use.
It was busy, but the offers were great and service was
excellent. I would recommend this dealer to friends.
excellent. I would recommend this dealer to friends.
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by martinperez88
Verified Customer
Verified Customer
Mar 14, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new-to-you Honda, Martin! A busy dealership is a good one! We hope that's the experience that you enjoyed. When you're ready for your first service appointment, we're here to support you. Thanks so much!
Good afternoon, I just wanted to let you know that Norm
Reeves Honda has done an excellent job in keeping my vehicle in tip top working condition. I would recommend this dealership to friends and family.
Reeves Honda has done an excellent job in keeping my vehicle in tip top working condition. I would recommend this dealership to friends and family.
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by gracielat1b
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Norm Reeves Honda Superstore Cerritos responded
That's awesome that you've found the service for your Honda to be first-rate, Gracie! We appreciate you letting us know and passing the word on about us to your family and friends. We will be delighted to help them out with their automotive needs. Thanks so much, and please let us know what else we can do for you!
Me vendieron cosas de las cuales yo nunca estuve enterada
al llegar a mi casa revisé mi contrato y me hicieron cargos excesivos que nunca estuve de acuerdo y ni siquiera me preguntaron, por ejemplo KEY COVER
al llegar a mi casa revisé mi contrato y me hicieron cargos excesivos que nunca estuve de acuerdo y ni siquiera me preguntaron, por ejemplo KEY COVERAGE, LIMITED WARRANTY REGISTRATION APPEARANCE CARE, theft protection limited warranty registration, etec.
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by mirnamijangos
Verified Customer
Verified Customer
Other Employees Tagged:
David Gutierrez
Feb 27, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Como valoramos su confianza como cliente, nos gustaría repasar los costos de la cobertura de llaves, el registro de la garantía limitada, etc., para evitar cualquier malentendido. Por favor, comuníquese con nosotros cuando le sea conveniente. Gracias.
Kevin Harris | Gerente de Relaciones con Clientes | 562-345-9100 | kevin.harris@normreeves.com
Mike Porter was our salesman (Phil Byrd assisted him).
Phil was excellent and helped us with the test drive. Mike was absolutely outstanding. We bought a 2024 Civic Si from him and he is the reason we
Phil was excellent and helped us with the test drive. Mike was absolutely outstanding. We bought a 2024 Civic Si from him and he is the reason we came back again to purchase our 2025 CR-V Sport L. It is a pleasurable buying experience working with Mike. He is professional, attentive, up-front and very responsive. When I’m ready to buy another Honda I will be looking to work with Mike Porter again. I cannot say enough positive things about him!
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by emcmahon
Verified Customer
Verified Customer
Feb 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your two new Hondas! We're happy that our inventory could supply you with a 2024 Honda Civic Si and a 2025 Honda CR-V and that Mike could be there for you with Phil's help. Thanks so much for giving us your business, and we're more than ready to help you again!
Its a good place, front desk help right away and the give
us a good service
us a good service
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by fco_javi_04
Verified Customer
Verified Customer
Feb 18, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We wish you the best of luck with your new-to-you Honda! We appreciate you telling us about your experience and that you received all the help that you needed. Thanks so much, and we're here when you need your first service visit!
Mazen was the best, he found out our needs and filled
them, we were looking at one car but after listening to what we needed it for he sold us something way better than what we thought we needed. The fin
them, we were looking at one car but after listening to what we needed it for he sold us something way better than what we thought we needed. The finance dept was great and filled our needs too.
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by fasteddie85000
Verified Customer
Verified Customer
Service Price Transparency
Feb 10, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda, Eddie! We're glad that Mazen could fulfill your needs and help you find the right car for your needs. Thanks for telling us, and we hope you enjoy your new ride! Feel free to schedule your first service appointment online.
I had Positive interactions with the people at Norm
Reeves & everyone was kind and helpful
Reeves & everyone was kind and helpful
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by Veegarcia88
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Martin Del Campo
Feb 10, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda! We're delighted that you had a positive experience with our staff when you came in. If you decide you'd like to add accessories, our parts center will be more than happy to steer you toward the right ones. Thanks so much!
No use in making an appointment as they take forever to
get to you! Extremely slow check in. They don't care about your time. It's far better to go to a non-dealer, Every dealer has a car wash and they
get to you! Extremely slow check in. They don't care about your time. It's far better to go to a non-dealer, Every dealer has a car wash and they don't???
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by amsd380
Verified Customer
Verified Customer
Jan 27, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Your feedback on your service visit for your Honda is valuable to us. It will help us to make improvements such as speeding up the time it takes to get your car examined and adding car washes to our services. If you have any other concerns, please contact our dealership. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com