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Jose Magana
Jose Magana at Norm Reeves Honda Superstore Cerritos

Jose Magana

Finance Manger

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.6
259 Reviews
4.6

259 Reviews

Write a Review

259 Reviews of Jose Magana

October 31, 2024

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Employee Rating

I’ve took my car for engine light 3 or 4 times haven’t fixed spent over 2000.00 More

by martymendoaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Harris, Roberto Arteaga, Ray Tabatabai, Hossain Ahmed, Mazen Abdeh, Jerry Gonzalez, Chandika De Silva, Jojo Bayas, Jesus Galeana

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Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to learn more about your service visits to check the engine light in your Honda, Marty. Please contact our dealership to resolve any outstanding issues. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 31, 2024

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Employee Rating

Great experience at Norm Reeves Honda Cerritos! Friendly staff, smooth process, and excellent customer service overall. More

by mohamadalm1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Mazen Abdeh, Samantha Alejo

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Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, mohamadalm1989! We aim to provide you with a satisfying car-buying experience, and we're thrilled that was what you ended up with. Thanks for putting your trust in us, and we will see you in the future!

October 28, 2024

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Great service very professional I couldn’t ask for a better service rep. Would recommend to other friends. More

by m_gvlleses
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Norm Reeves Honda Superstore Cerritos responded

We're happy that your service visit for your Honda went so well, m_gvlleses! Thanks for recommending us to your friends, and we hope to work with you again.

October 28, 2024

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Employee Rating

A well known dealership that takes pride in providing the best in class service. They delivered on that and more More

by Sharonliz23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Reza Asnashari

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Oct 28, 2024

Norm Reeves Honda Superstore Cerritos responded

That's so nice to hear, Sharon! Congratulations on your new-to-you Honda, and we look forward to serving you in the future. Thank you!

October 25, 2024

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Employee Rating

They very helpful, didn't really have to do anything they did it all for me. They new what I need and got it done and very fast More

by monique.angeles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Tabatabai, Meysam Kaed

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Oct 28, 2024

Norm Reeves Honda Superstore Cerritos responded

It's like magic, huh, Monique? Thanks for putting your trust in us when you purchased your new-to-you Honda. We hope you enjoy your ride, and please let us know what else we can do for you!

October 19, 2024

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Great customer service awesome prices and great cars Always recommend to a friend it family More

by gmoses1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the glowing review! We're always here to help.

October 19, 2024

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Employee Rating

Very good professional employees and polite everyone is smiling and helping you any way they can More

by T.soodbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meysam Kaed

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Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We hope to see you again soon.

October 18, 2024

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Employee Rating

They gave me xxxx to replace my tire brand new tire and it blows out on the freeway was a defective tire on a new 2025 Honda Accord 42,000 thousand dollars More

by clos925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Harris , Castro

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Oct 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback, and we are truly sorry to hear about the issue you experienced with your tire. We take these matters very seriously, especially when it comes to our customers' safety and satisfaction. Please contact us so we can investigate the situation further and ensure that this issue is resolved. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 18, 2024

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Employee Rating

Very nice and friendly/ professional staff. I appreciated the easygoing attitude it made me comfortable and relaxed More

by jsavoy72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

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Oct 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for providing positive feedback and leaving a five-star review! We appreciate you sharing with us your experience.

October 15, 2024

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Employee Rating

Ever body was very professional and polite specially Mr maysam who was exceptionally helpful and professional More

by T.soodbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meysam Kaed

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Oct 15, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your stellar review! We look forward to serving you again soon.

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